Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Savannah Duenes

Idaho Falls,ID

Summary

Empathic, effective and motivated Certified Medical Assistant skilled in technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and medical staff. Looking to join a medical team dedicated to upholding the highest standards of patient care.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant (CMA)

Mountain View Hospital Clinics
04.2022 - Current
  • Room patients, assist the providers, and stock rooms
  • Ensure patients imaging and any necessary labs, ect., are pulled up for the provider
  • Entering in patient prescription and assisting in sending in non controlled prescription
  • Also, updating controlled and printing for the providers signature
  • Assisting in procedures
  • Taking vitals and updating patients chart
  • Assisting provider in the room by entering imaging orders, lab orders, etc
  • I also prepare the scheduling sheet for the needed procedures and RPV appointments.

Certified Medical Assistant

University of Utah
05.2018 - 05.2022
  • Organize charts, labs, and diagnostic imaging to maintain team efficiency
  • Relay messages from patients to physician about concerns, condition updates or refill requests to facilitate effective treatment
  • Assess, document and monitor vital signs for thorough and exceptional patient care
  • Schedule appointments for patients via phone and in person
  • Prepare exam rooms for patients, including cleaning surfaces and restocking supplies.

Sales and Retention Specialist

CenturyLink
09.2017 - 03.2018
  • Assist customers with their billing concerns by using active listening and discovery techniques, ensuring retention rates and overall customer satisfaction
  • Actively meeting monthly sales and retention quotas, resulting in proficiency and overall company satisfaction
  • Explained new products and services to customers.

Adventure Guide

Maverik Adventure's First Stop
04.2017 - 08.2017
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.

Nursing Assistant

Aspire Human Service
08.2012 - 04.2017
  • Assisted nursing with charting and keeping files up to date, commuting patients to and from medical appointments, ensuring more up to date and thorough patient care
  • Promote patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar, and heart rate.

Direct Care Worker

Grand Teton Service Group
08.2013 - 12.2016
  • Provided exceptional patient care including daily life tasks, monthly vitals, and assisting with medication pass, improving the overall health of patients
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar, and heart rate
  • Performed light housekeeping duties such as making beds, sweeping floors, and sanitizing surfaces.

Lead Medication Aide and Caregiver

MorningStar Senior Living
06.2015 - 05.2016
  • Provided exceptional patient care including daily life tasks, monthly vitals, and assisting with medication pass, improving the overall health of patients
  • Ordered medications as needed, helped train new Med Tech's, and overseen proper medication passes, resulting in proper patient compliance with medications
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.

Cashier Sales Associate

Walmart
04.2010 - 03.2012
  • Learned roles of other departments to provide coverage and keep store operational
  • Maximized customer satisfaction by assisting customers to complete purchases, locate items, and sign up for rewards programs
  • Drove sales and add-on purchases by promoting specific item options to customers.

Education

Associates Degree in Occupational Studies in Medical Specialties -

Stevens Henager College
Idaho Falls, ID
05.2018

Skills

  • Electronic Health Records
  • HIPAA Compliance
  • Medical Terminology
  • Medical Records Management
  • Medical Billing and Coding
  • Patient Scheduling
  • Specimens Collection and Processing
  • Medical Procedures
  • Lab Equipment Operation
  • Knowledge of EKG Rhythm Interpretation
  • EMR / EHR
  • Immunization Administration

Certification

  • Certified Clinical Medical Assistant (CCMA)
  • Medication Aide Certification
  • CPR/BLS
  • AED Certification


References

References available upon request.

Timeline

Certified Medical Assistant (CMA)

Mountain View Hospital Clinics
04.2022 - Current

Certified Medical Assistant

University of Utah
05.2018 - 05.2022

Sales and Retention Specialist

CenturyLink
09.2017 - 03.2018

Adventure Guide

Maverik Adventure's First Stop
04.2017 - 08.2017

Lead Medication Aide and Caregiver

MorningStar Senior Living
06.2015 - 05.2016

Direct Care Worker

Grand Teton Service Group
08.2013 - 12.2016

Nursing Assistant

Aspire Human Service
08.2012 - 04.2017

Cashier Sales Associate

Walmart
04.2010 - 03.2012

Associates Degree in Occupational Studies in Medical Specialties -

Stevens Henager College
Savannah Duenes