Empathic, effective and motivated Certified Medical Assistant skilled in technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and medical staff. Looking to join a medical team dedicated to upholding the highest standards of patient care.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant (CMA)
Mountain View Hospital Clinics
04.2022 - Current
Room patients, assist the providers, and stock rooms
Ensure patients imaging and any necessary labs, ect., are pulled up for the provider
Entering in patient prescription and assisting in sending in non controlled prescription
Also, updating controlled and printing for the providers signature
Assisting in procedures
Taking vitals and updating patients chart
Assisting provider in the room by entering imaging orders, lab orders, etc
I also prepare the scheduling sheet for the needed procedures and RPV appointments.
Certified Medical Assistant
University of Utah
05.2018 - 05.2022
Organize charts, labs, and diagnostic imaging to maintain team efficiency
Relay messages from patients to physician about concerns, condition updates or refill requests to facilitate effective treatment
Assess, document and monitor vital signs for thorough and exceptional patient care
Schedule appointments for patients via phone and in person
Prepare exam rooms for patients, including cleaning surfaces and restocking supplies.
Sales and Retention Specialist
CenturyLink
09.2017 - 03.2018
Assist customers with their billing concerns by using active listening and discovery techniques, ensuring retention rates and overall customer satisfaction
Actively meeting monthly sales and retention quotas, resulting in proficiency and overall company satisfaction
Explained new products and services to customers.
Adventure Guide
Maverik Adventure's First Stop
04.2017 - 08.2017
Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Streamlined cashier operations for improved productivity and reduced wait times.
Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Nursing Assistant
Aspire Human Service
08.2012 - 04.2017
Assisted nursing with charting and keeping files up to date, commuting patients to and from medical appointments, ensuring more up to date and thorough patient care
Promote patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar, and heart rate.
Direct Care Worker
Grand Teton Service Group
08.2013 - 12.2016
Provided exceptional patient care including daily life tasks, monthly vitals, and assisting with medication pass, improving the overall health of patients
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar, and heart rate
Performed light housekeeping duties such as making beds, sweeping floors, and sanitizing surfaces.
Lead Medication Aide and Caregiver
MorningStar Senior Living
06.2015 - 05.2016
Provided exceptional patient care including daily life tasks, monthly vitals, and assisting with medication pass, improving the overall health of patients
Ordered medications as needed, helped train new Med Tech's, and overseen proper medication passes, resulting in proper patient compliance with medications
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Cashier Sales Associate
Walmart
04.2010 - 03.2012
Learned roles of other departments to provide coverage and keep store operational
Maximized customer satisfaction by assisting customers to complete purchases, locate items, and sign up for rewards programs
Drove sales and add-on purchases by promoting specific item options to customers.
Education
Associates Degree in Occupational Studies in Medical Specialties -
Stevens Henager College
Idaho Falls, ID
05.2018
Skills
Electronic Health Records
HIPAA Compliance
Medical Terminology
Medical Records Management
Medical Billing and Coding
Patient Scheduling
Specimens Collection and Processing
Medical Procedures
Lab Equipment Operation
Knowledge of EKG Rhythm Interpretation
EMR / EHR
Immunization Administration
Certification
Certified Clinical Medical Assistant (CCMA)
Medication Aide Certification
CPR/BLS
AED Certification
References
References available upon request.
Timeline
Certified Medical Assistant (CMA)
Mountain View Hospital Clinics
04.2022 - Current
Certified Medical Assistant
University of Utah
05.2018 - 05.2022
Sales and Retention Specialist
CenturyLink
09.2017 - 03.2018
Adventure Guide
Maverik Adventure's First Stop
04.2017 - 08.2017
Lead Medication Aide and Caregiver
MorningStar Senior Living
06.2015 - 05.2016
Direct Care Worker
Grand Teton Service Group
08.2013 - 12.2016
Nursing Assistant
Aspire Human Service
08.2012 - 04.2017
Cashier Sales Associate
Walmart
04.2010 - 03.2012
Associates Degree in Occupational Studies in Medical Specialties -