Summary
Overview
Work History
Education
Skills
References
Timeline
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Ashley Webster

Chicago,IL

Summary

Motivated and knowledgeable student with a strong dedication to applying education in the workplace. Skilled in technical, clerical, and patient support, with a detailed understanding of the medical sector and regulatory obligations. Excellent interpersonal communication and relationship-building abilities, enabling effective interactions with patients and staff. Adaptable to fast-paced environments, consistently delivering high-quality work under pressure.

Overview

12
12
years of professional experience

Work History

Certified Medical Assistant (CMA)

Midwestern Career College
Evergreen Park, IL
04.2024 - Current
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.
  • Administered injections, immunizations, medications, wound dressings, and other treatments according to physician instructions.
  • Conducted diagnostic tests such as EKGs or hearing screenings by established protocols.
  • Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Ensured that all equipment was functioning correctly before use during patient examinations or treatments.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
  • Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
  • Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
  • Processed payments from patients accurately using cash registers or computerized systems.
  • Maintained accurate records of patient visits including diagnosis information, treatment notes, and prescriptions.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates, or refill requests to facilitate treatment.
  • Interviewed patients to verify information, record medical history, and confirm the purpose of the visit.

Pharmaceutical Technician

C4 Technical Services LLC/ Prime Therapeutics
09.2022 - 09.2023
  • Approve/Deny claims for medication
  • Make calls to doctors, members, pharmacies, etc
  • For information
  • Other duties as assigned

Crew Member

WALMART
04.2022 - 06.2022
  • Neatly restock shelves with products
  • Clean shelves and work area
  • Put all products in the correct area in the store

Cook, Barista, Cashier

FOODLIFE
03.2018 - 03.2020
  • Cashier and handle all money transactions
  • Count register bank before and after shift
  • Prepare different coffee beverages and other caffeinated drinks
  • Prepare many desserts
  • Clean and restock station after shift

Cashier, Team Member

PORTILLOS HOT DOGS
03.2016 - 01.2018
  • Cashier and handle all money transactions
  • Count bank before and after shift
  • Make bank drops
  • Work inside and drive thru
  • Maintain all online and catering orders
  • Serve alcoholic beverages
  • Clean and stock area after shift

Staff Member, Student

IMSA/AFTER SCHOOL MATTERS
07.2013 - 08.2013
  • Staff member of a summer science program for grammar school students
  • Performed and taught many different science experiments to children ages 5-10 years old

Education

Some College (No Degree) - Certified Clinical Medical Assistant

Midwestern Career College
Evergreen Park, IL
06-2025

Some College (No Degree) -

Kennedy King College
Chicago, IL

High School Diploma -

DANIEL HALE WILLIAMS PREPARATORY SCHOOL OF MEDICINE
Chicago, IL
06.2013

Skills

  • Insurance confirmation
  • Medical Terminology
  • Electronic Health Records
  • Medical records oversight
  • Treatment setup
  • Specimen collection and processing
  • Inventory and supply management
  • Sample collection procedures
  • Payment Collection
  • Patient Scheduling
  • Patient documentation
  • Vital Sign
  • Medical billing and coding
  • Patient Assessments
  • Healthcare procedures
  • Cleaning and sanitation
  • Teamwork and Collaboration
  • Customer service
  • Cash register
  • Cash Handling
  • Microsoft Access
  • Data collection
  • Food Service
  • Supply Restocking
  • Upselling strategies
  • Excellent Communication
  • Leadership
  • Problem-solving skills
  • Customer Relations
  • Organization and Time Management
  • Troubleshooting malfunctioning equipment
  • Healthcare regulations
  • FDA and HIPAA compliance
  • Patient confidentiality
  • Patient education and counseling
  • Product Promotion
  • Drug safety
  • Drug utilization review
  • Flexible and Adaptable
  • Problem Resolution
  • Friendly, Positive Attitude
  • Remote Office Availability

References

References available upon request.

Timeline

Certified Medical Assistant (CMA)

Midwestern Career College
04.2024 - Current

Pharmaceutical Technician

C4 Technical Services LLC/ Prime Therapeutics
09.2022 - 09.2023

Crew Member

WALMART
04.2022 - 06.2022

Cook, Barista, Cashier

FOODLIFE
03.2018 - 03.2020

Cashier, Team Member

PORTILLOS HOT DOGS
03.2016 - 01.2018

Staff Member, Student

IMSA/AFTER SCHOOL MATTERS
07.2013 - 08.2013

Some College (No Degree) - Certified Clinical Medical Assistant

Midwestern Career College

Some College (No Degree) -

Kennedy King College

High School Diploma -

DANIEL HALE WILLIAMS PREPARATORY SCHOOL OF MEDICINE

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Ashley Webster