Savannah Dunn

When working at Swig, I developed multitasking and customer service skills in a high-energy, fast-paced environment. My responsibilities included taking and preparing custom drink orders with precision and speed, often while managing a long drive-thru line. I crafted a variety of specialty sodas and energy drinks, using both standard recipes and custom combinations to meet guest preferences. I was also responsible for keeping the workspace clean, organized, and fully stocked, ensuring smooth operations during peak hours. In addition to handling transactions and maintaining efficiency, I focused on creating a positive and welcoming experience for every customer by staying upbeat, attentive, and professional. This role strengthened my ability to work as part of a team, adapt quickly under pressure, and consistently deliver high-quality service.

From this job accomplished the skills of:

- Customer service

- Cash Handling

- Teamwork

- Communication skills

- Creativity

As a Front Desk Associate at Aqua-Tots, I worked closely with families—especially new and first-time visitors—to ensure they felt welcomed, informed, and supported from the moment they arrived. My responsibilities included answering phone calls, scheduling and adjusting swim lesson appointments, managing client accounts, and providing clear information about services and policies. I often served as the first point of contact, helping to create a positive first impression for families joining the Aqua-Tots community. This role required strong communication skills, attention to detail, and the ability to multitask efficiently in a busy environment while remaining calm and friendly under pressure.

From this role I’ve accomplished the skills of:

- Hospitality

- Customer Service

- POS

- Computer basic skills