Savannah Ellison
Wilmington,NC
Summary
Frequently praised as focused by peers, I can be relied upon to help your team achieve its goals. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Omni Associate
Belk
Wilmington, NC
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Coordinated order processing to ensure timely shipment of products.
- Assisted in training new associates on fulfillment processes and safety protocols.
- Oversaw daily operations of fulfillment center, ensuring adherence to quality standards.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Retail Sales Associate
Ross Dress for Less
Wilmington, NC
06.2022 - 08.2023
- Cleaned and organized sales floor in accordance with company merchandising standards.
- Greeted customers and engaged in conversation to assess needs.
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas.
- Replenished sales floor shelves and assisted customers with alternatives for out-of-stock items.
- Explained products and services to help customers make informed decisions.
- Located merchandise on racks or shelves and delivered to customers.
- Promoted store products by actively engaging customers and providing product demonstrations.
- Maintained a clean and organized store environment that met all safety standards.
- Set up promotional displays and signage to increase sales.
- Collaborated with staff to ensure restocking and replenishment of merchandise.
- Cleaned shelves, counters, and tables.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Answered questions regarding store and merchandise.
- Maintained knowledge of current sales and promotions, policies regarding payment, and exchanges, and security practices.
- Watched for and recognized security risks and thefts.
- Exchanged merchandise for customers and accepted returns.
Education
High School Diploma -
West Johnston High School
Benson, NC06.2022
Skills
- Store Opening and Closing
- Dispute Mediation
- Product and Service Sales
- Cash Handling
- Providing Feedback
- Persuasive Selling
- Retail Sales
- Product Promotion
- Time Management
- Customer Assistance
- Cash Register Operation
- Display Building
- Product Knowledge
- Teamwork and Collaboration
- Ability to Lift 40 Pounds
- Listening skills
- Reliable and punctual
Certification
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Excel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Omni Associate
Belk
09.2023 - Current
Retail Sales Associate
Ross Dress for Less
06.2022 - 08.2023
High School Diploma -
West Johnston High School