Savannah Farmer-Short
Milwaukee,WI
Summary
Customer relationship management, supply and demand planning, time management, and program management are among the skillsets of this adaptable and focused team player. Proficient
Flexible
Disciplined
Reliable
Excellent planning and program management skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Operations Manager
Walgreens
Milwaukee, WI
05.2015 - Current
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Supervised team of pharmacy technicians. Created the scheduled and worked with technician on availability.
- Developed policies and procedures for effective pharmacy management.
- Implemented billing best practices, which resulted in a significant reduction in accounts receivable delays.
- Conducted routine facility inspections, identifying areas that needed improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Provided information on various immunizations to patients and patrons, including flu, DTaP, and HPV vaccines.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Created and updated HIPAA, benefits administration, and general liability policies and procedures while adhering to statutory, regulatory, and local, state, and federal guidelines.
- Recruited, hired, and coached employees to ensure that all residents received high-quality, cost-effective care.
Certified Pharmacy Technician II
Froedtert Hospital
Wauwatosa, WI
05.2023 - 11.2023
- Answered incoming phone calls and addressed questions from nurses and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Dispensed and procured medicinal products and supplies used in hospital.
- Verified safe and secure storage of medicines and hospital supplies to minimize loss and accidents.
- Used EPIC system to review records and laboratory results for patients.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Delivered medication to med rooms on floors.
- Worked with a pyxis machine, loading and destocking.
- Compounded iv medications
Team Member
Culvers
Milwaukee, WI
08.2012 - 09.2016
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Educated customers about food promotions to increase sales.
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift.
- Used my knowledge to assist new team members in learning how to operate registers, merchandise stock, and meet customer needs, resulting in increased group performance and customer satisfaction.
- Wrapped and bagged items for customers to protect them from damage and make them easier to transport.
Education
High School Diploma -
Messmer High School
Milwaukee, WI05.2015
Skills
- Prescription Filing
- Staff Development
- Quality Assurance and Control
- Cash Register Operations
- Extremely organized
- Customer relationship management
- Cash Handling Security monitoringeam Leadership Training and development
- Medication dispensing
- Drug inventory management
- Immunizations
- Pharmacy operations management
- Compounding IV medications
Certification
- CPhT - Certified Pharmacy Technician
- First Aid/CPR Certified
- Certified Immunizer
Timeline
Certified Pharmacy Technician II
Froedtert Hospital
05.2023 - 11.2023
Pharmacy Operations Manager
Walgreens
05.2015 - Current
Team Member
Culvers
08.2012 - 09.2016
High School Diploma -
Messmer High School