Savannah Ferretti
Palenville
Summary
Professional in customer service and cafe operations, ready to contribute to a high-standard team. Known for reliability and adaptability in fast-paced environments. Strong focus on teamwork and achieving results, with proven ability to handle changing needs. Skilled in customer interaction and maintaining a clean, organized workspace.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cafe Associate
Loomies Luncheonette
Catskill, NY
07.2026 - Current
- Delivered exceptional customer service, enhancing overall guest experience and satisfaction.
- Operated cash register efficiently, ensuring accurate transactions and prompt service.
- Prepared and served menu items according to established recipes and presentation standards.
- Maintained cleanliness and organization of dining area, complying with health and safety regulations.
Sales Associate
Kay Jewlers
Catskill, NY
06.2025 - Current
- Cultivated strong customer relationships to enhance satisfaction and loyalty.
- Demonstrated product knowledge to effectively address customer inquiries and concerns.
- Collaborated with team members to optimize inventory management and merchandising standards.
- Oversaw key holder responsibilities, including independent execution of store opening and closing tasks.
Sales Associate
Stay Forever
Catskill, NY
06.2023 - 06.2026
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Gymnastics Coach
Gym Stars
Saugerties, NY
08.2020 - 08.2024
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
Education
High School Diploma -
Catskill High School
Catskill, NY06.2024
Bachelor of Science - Nursing
St. John Fisher University
Rochester, NY05.2028
Skills
- Customer Service
- Teamwork and Collaboration
- Food safety
- Cleanliness
- Problem-solving skills
- Goal oriented
Certification
- Certified Volunteer Firefighter, Palenville Fire Department Name - [September,2022-Current]
Timeline
Cafe Associate
Loomies Luncheonette
07.2026 - Current
Sales Associate
Kay Jewlers
06.2025 - Current
Sales Associate
Stay Forever
06.2023 - 06.2026
Gymnastics Coach
Gym Stars
08.2020 - 08.2024
High School Diploma -
Catskill High School
Bachelor of Science - Nursing
St. John Fisher University
Volunteer firefighter with Palenville fire department
I have been a volunteer firefighter with the Palenville Fire Department for 4 years now. I am also CPR-certified and a certified first responder.