Savannah Galendez
Las Vegas,NV
Summary
Organized and motivated employee eager to apply my customer service and organizational skills in various environments. Seeking higher-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
BluPeak Credit Union
Henderson, NV
06.2023 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Team Member
KidsQuest
Henderson, NV
08.2022 - 01.2023
- Provided customer service support to ensure satisfaction.
- Resolved customer issues promptly in a professional manner.
- Answered phone calls regarding inquiries about products or services.
- Developed positive customer relationships through friendly greeting and excellent service.
Recreation Assistant
City of Henderson Parks & Recreation
Henderson, NV
06.2021 - 07.2022
- Organized recreational events, such as sports tournaments and arts and crafts classes.
- Monitored participants during recreational activities to ensure safety regulations were followed.
- Provided support to volunteers participating in recreation programs by offering guidance and assistance as needed.
Education
High School Diploma -
Beacon Academy
Las Vegas, NV06-2022
Skills
- Product Knowledge
- Data Collection
- Inbound and Outbound Calling
- Call Center Operations
- Customer Service
Timeline
Customer Service Representative
BluPeak Credit Union
06.2023 - Current
Team Member
KidsQuest
08.2022 - 01.2023
Recreation Assistant
City of Henderson Parks & Recreation
06.2021 - 07.2022
High School Diploma -
Beacon Academy
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