Savannah Garcia
Vancouver,WA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Vancouver, WA
07.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Bar Manager
Happy Fortune Restaurant and Lounge
Portland, OR
04.2022 - 11.2023
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Personal Secretary
Brandon Flynn With LPL
Lake Oswego, OR
06.2021 - 05.2022
- Enhanced executive productivity by efficiently managing schedules and appointments.
- Maintained executive''s calendar, coordinating meetings and events for optimal time management.
- Conducted background research for informed decision-making regarding new initiatives or partnerships.
- Liaised with cross-functional teams to enhance collaboration and streamline workflow processes.
- Handled confidential information with discretion, maintaining trust among high-profile clientele.
Education
General Studies
Tigard High School
Tigard, OR06-2012
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Exceptional customer service
- Collaborative Team Member
- Problem-solving
- Active listener
Timeline
Barista
Starbucks
07.2024 - Current
Bar Manager
Happy Fortune Restaurant and Lounge
04.2022 - 11.2023
Personal Secretary
Brandon Flynn With LPL
06.2021 - 05.2022
General Studies
Tigard High School