Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server/housekeeper
American Cruise Lines
United States
09.2022 - 01.2023
Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Server
City Cruiser
Chicago, IL
12.2021 - 10.2022
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Provides exceptional hospitality to guest and colleagues
Prepared to began work at scheduled time
Electrician Judge
Chicago Board of Elections
Chicago, IL
11.2020 - 11.2020
Provided exceptional customer service, assisting first-time voters with the registration process and guiding them through the steps of casting their ballot successfully.
Participated in training sessions prior to Election Day, staying informed on updated procedures and requirements for successful elections management.
Ensured a fair election by strictly adhering to established protocols and guidelines during ballot handling.
Camp Counselor Volunteer
Camp Tanager
Cedar Rapids, IA
06.2019 - 08.2020
Promoted teamwork and collaboration among campers through group projects and team-building exercises.
Enhanced camper experience by planning and implementing engaging activities tailored to various age groups and interests.
Coordinated special events like talent shows or end-of-camp celebrations to provide memorable experiences for participants.
Census Enumerator
U.S Census Bureau
Chicago, IL
02.2020 - 05.2020
Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
Met with supervisor to review procedures, report issues or concerns and receive instructions.
Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.