Savannah Goering
Boise,ID
Summary
Developed exceptional customer service and communication skills in a fast-paced hospitality environment. Proficient in managing guest interactions and coordinating with staff to ensure smooth operations. Looking to transition these skills into a new place of work, leveraging experience in high-pressure, customer-focused settings.
Overview
3
3
years of professional experience
Work History
Swim Instructor
Water Wings Swim School
08.2025 - Current
- Develops and leads swim lessons for children of varying ages and skill levels, focusing on safety, technique, and confidence-building.
- Assess student progress regularly, providing clear guidance and structured training to help swimmers advance to higher levels.
- Communicated effectively with parents, offering progress updates and recommendations to ensure each child’s continued growth.
Lead Hostess | Food Handler
Dukes Restaurant
06.2022 - 08.2025
- Led front-of-house operations by managing seating flow, coordinating server rotations, and ensuring balanced table distribution.
- Accurately quoted and managed wait times, maintaining smooth guest traffic and maximizing efficiency during peak hours.
- Managed all to-go operations, including order entry, packaging, accuracy checks, and timely guest handoffs using the TOAST POS system.
- Handled cash and card transactions with precision, balancing registers and maintaining strict payment accuracy.
- Promoted and sold merchandise, providing product knowledge and ensuring an organized, visually appealing display area.
- Collaborated closely with servers and management to maintain strong communication and uphold a positive dining experience for all guests.
- Served as the first point of contact for guests, delivering welcoming, attentive service and resolving concerns promptly.
Education
Bachelors Degree - Psychology
Boise State University
05.2027
Associates Degree -
Orange Coast College
05.2025
High School Diploma -
Huntington Beach High School
06.2023
Skills
- Efficient communication
- Multitasking
- Time management
- Adaptability
- Calmness
- Friendliness
- Teamwork
- Patience
- Problem solving
- Memory recall
- Professionalism
- Organization
Timeline
Swim Instructor
Water Wings Swim School
08.2025 - Current
Lead Hostess | Food Handler
Dukes Restaurant
06.2022 - 08.2025
Bachelors Degree - Psychology
Boise State University
Associates Degree -
Orange Coast College
High School Diploma -
Huntington Beach High School