Savannah Hudson
Dallas,TX
Summary
Results-driven Account Management professional with a strong sales mindset and leadership foundation developed as a collegiate athlete. Brings a disciplined work ethic, competitive drive, and relationship-focused approach to growing and retaining client accounts. Experienced in account management and implementation roles with a proven ability to drive client success, identify revenue and profitability opportunities, and collaborate cross-functionally to deliver measurable business outcomes. Known for clear communication, strategic problem-solving, and a positive, high-energy approach to exceeding client and company goals.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Account Manager
Wisenbaker Builder Services
2025.04 - Current
- Identified and managed gross profit improvement opportunities through pricing analysis, builder programs, and bid development while serving as a primary customer contact.
- Resolved account inefficiencies by coordinating with internal teams, improving operational performance and supporting revenue growth.
- Onboarded new builder accounts while maintaining strong relationships and service levels across existing customers.
- Managed 10+ customer accounts while implementing 5 new accounts in the last 6 months.
- Aligned new products with existing customer offerings to support account expansion and long-term retention.
- Expanded product adoption by 25% across program lineups through strategic cross-selling.
- Reviewed client accounts monthly, resulting in an additional $100k in annual revenue.
Implementation Manager
Wisenbaker Builder Services
2024.07 - 2025.04
- Created and executed implementation roadmaps with training tools to effectively onboard new clients.
- Worked closely with internal stakeholders to configure CRM systems based on customer workflows and business requirements.
- Accurately translated CRM functionality and usage capabilities to support client adoption and long-term success.
- Document workflows, processes, and project outcomes to improve future implementations.
Customer Relations Specialist
Wisenbaker Builder Services
2022.06 - 2024.07
- Acted as a key liaison in a fast-paced role, resolving customer issues and delivering solutions to ensure a positive residential homebuyer experience.
- Worked with internal teams and builder partners to ensure project execution and successful outcomes.
- Successfully managed external communication and operational coordination for 250+ residential construction builders.
- Tracked and documented client interactions, providing actionable insights to management.
- Exceeded quantitative metrics on customer satisfaction, customer retention, and inquiry volume.
Education
Bachelor of Science - Business Administration (Management Concentration)
Northwestern State University of Louisiana
2022-05
Bachelor of Science - Business Administration
University of Louisiana at Monroe
2024-05
Skills
- Sports Minded Work Ethic
- Relationship Management
- Team Communication
- Conflict Resolution
- Strategic Planning
- Adaptability
Certification
- Certified Microsoft Excel specialist
- Certified Microsoft Word specialist
Timeline
Account Manager
Wisenbaker Builder Services
2025.04 - Current
Implementation Manager
Wisenbaker Builder Services
2024.07 - 2025.04
Customer Relations Specialist
Wisenbaker Builder Services
2022.06 - 2024.07
Bachelor of Science - Business Administration
University of Louisiana at Monroe
Bachelor of Science - Business Administration (Management Concentration)
Northwestern State University of Louisiana