Savannah Janik
St. Petersburg,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Similarly, having adaptable professional expertise in personal development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
Work History
Server/Head Hostess
Hawkers Asian Fusion
05.2021 - 01.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Gigi's Italian Restaurant
03.2019 - 11.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Grocery Bagger/Customer Service Representative
Publix Grocery Store
02.2017 - 09.2018
- Improved customer satisfaction by providing efficient and friendly bagging services.
- Assisted cashiers with swift transactions for a streamlined checkout experience.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Ensured proper handling of fragile items to minimize breakages and complaints.
Education
Associate of Arts - Public Health
St Petersburg College
St Petersburg, Fl05.2021
Skills
- Exceptional Customer Service
- Strong Work Ethic
- Conflict Resolution
- Attention to Detail
- Guest Engagement
Timeline
Server/Head Hostess
Hawkers Asian Fusion
05.2021 - 01.2024
Server
Gigi's Italian Restaurant
03.2019 - 11.2020
Grocery Bagger/Customer Service Representative
Publix Grocery Store
02.2017 - 09.2018
Associate of Arts - Public Health
St Petersburg College
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