SAVANNAH JULIA MAE KETCHUM
Las Vegas
Summary
Reliable and detail-oriented Medical Courier with over [15] years of experience in timely and secure transportation of medical specimens, medications, and supplies. Demonstrated expertise in route optimization, HIPAA compliance, and handling biohazardous materials. Adept at maintaining confidentiality, ensuring compliance with safety protocols, and delivering exceptional customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Independent Contractor
Uber Eats, DoorDash, Instacart, Uber Rideshare, Lyft Rideshare
05.2016 - Current
- Successfully completed over [2,090] deliveries with a [100]% on-time delivery rate.
- Utilized GPS navigation and route optimization tools to enhance delivery efficiency.
- Maintained a customer satisfaction rating of [100]% through professionalism and punctuality.
- Handled sensitive materials with care, ensuring compliance with safety protocols.
Courier
Spring Valley Hospital Medical Center
12.2016 - 12.2020
- Transported medications, equipment, specimens, medical records, and supplies to and from hospitals within established time frames.
- Designed and followed efficient routing guides to accomplish daily courier tasks promptly.
- Adhered to all state and local traffic regulations, safety protocols, and hospital policies.
- Maintained a clean and organized delivery vehicle, performing regular maintenance checks.
- Ensured accurate documentation of deliveries and maintained confidentiality of patient information.
Courier
Highland Hospital Emergency Department
09.2014 - 11.2016
- Delivered equipment, medication, specimens, X-ray reports, hazardous materials, and medical records to specified locations.
- Tracked items through the transportation cycle and ensured timely delivery.
- Maintained logs and documentation for all deliveries, obtaining required signatures.
- Conducted pre and post-trip vehicle inspections and maintained a clean vehicle.
- Provided exceptional customer service to clients and maintained a professional image.
Education
High School Diploma -
Oakland High School
Oakland, CA01.2008
Skills
- Safe and efficient driving practices
- Route planning and optimization
- Handling and transporting medical specimens
- Knowledge of HIPAA and safety regulations
- Excellent communication and interpersonal skills
- Attention to detail and organizational skills
- Vehicle maintenance and inspection
Certification
- HIPAA Compliance
- Bloodborne Pathogens Training
- Chemotherapy Transport Certification
- Valid Nevada Driver's License
- Clean Driving Record
Languages
English
Full Professional
Timeline
Courier
Spring Valley Hospital Medical Center
12.2016 - 12.2020
Independent Contractor
Uber Eats, DoorDash, Instacart, Uber Rideshare, Lyft Rideshare
05.2016 - Current
Courier
Highland Hospital Emergency Department
09.2014 - 11.2016
High School Diploma -
Oakland High School
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