Savannah Kennedy
Linkedin.com/in/savkennedy14
Summary
Personable and detail-focused Esthetician with passion for skincare and wellness. Adept at understanding skincare needs and applying techniques for optimal results, including facial/body treatments and product applications. Results driven and skilled at creating personalized treatment plans that enhance client satisfaction through utilizing modalities, skin care regimens, and recommendations for injections such as Neurotoxins and Filler. Proven ability to utilize advanced esthetic tools and techniques while maintaining high standard of client care and team collaboration.
Overview
2
2
years of professional experience
Work History
Senior Esthetician and Sales Consultant
Novuskin Med Spa
05.2023 - Current
- Promoted to lead esthetician for demonstrating outstanding skill and dedication to client care.
- Provided personalized facial and body treatments.
- Enhanced client satisfaction by providing personalized treatment plan and skincare regimen.
- Assisted management with supervision and training for junior estheticians as well as client followups.
- Promoted a positive workplace culture through teamwork, open communication, and ongoing professional development initiatives.
- Maintained detailed records of all treatments performed and recommended on clients for future reference using Zenoti software.
- Increased customer retention rates by building a strong rapport with clients, addressing their individual needs with a treatment plan and tailoring a membership to their lifestyle and concerns.
Front Desk Concierge
Woodhouse Day Spa
02.2023 - 05.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Performed administrative tasks including filing paperwork, maintaining inventory of office supplies and coordinating maintenance requests.
- Utilized reservation software proficiently (Meevo) to manage bookings and track important guest details accurately.
- Assisted guests with reservations, modifications, and cancellations in a courteous and professional manner.
- Educated clients on proper skincare routine and guided them in selecting home care products from their service providers recommendations.
Front Desk Receptionist
Depil Brazil Waxing Studio
10.2022 - 01.2023
- Maintained organized and clean office area to create professional and welcoming environment for visitors and employees.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled appointments accurately using Meevo reservation software.
- Assisted estheticians by maintaining stocked treatment rooms with proper supplies.
- Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
- Implemented client feedback system to identify areas for improvement, leading to higher satisfaction rates.
Education
Esthetician -
Dallas Skin Institute
Dallas, Tx Associate of Science -
Univeristy of Louisiana Monroe
Monroe, LASkills
- Skincare consultation
- Customized treatment plans
- Facial Treatments (anti aging, rejuvenation, resurfacing)
- Chemical Peels
- Body treatments (fat destruction, contouring, skin tightening)
- Knowledgeable with Skin Ceuticals, Skin Better, Elta MD, IS Clinicals, Glymed, and Circadia skin care product lines
Timeline
Senior Esthetician and Sales Consultant
Novuskin Med Spa
05.2023 - Current
Front Desk Concierge
Woodhouse Day Spa
02.2023 - 05.2023
Front Desk Receptionist
Depil Brazil Waxing Studio
10.2022 - 01.2023
Esthetician -
Dallas Skin Institute
Associate of Science -
Univeristy of Louisiana Monroe
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