Nashima Nicholas
LuxyrefinedLLC
Bronx,NY
1
Certification
12
years of professional experience
Dependable entry level Certified Nursing Assistant with completed CNA Training and previous experience in childcare, customer service, and business ownership. Dedicated to delivering respectful, patient centered care while supporting patients' comfort, dignity and well being. Eager to contribute to a healthcare team, gain hands on experience, and continue developing clinical skills.
Work History
Lead Esthetician
5 Years 8 Months- Developed and implemented new treatment protocols to enhance client satisfaction.
- Led team in delivering high-quality skincare treatments and services.
- Trained junior estheticians on advanced techniques and product knowledge.
- Managed inventory, ensuring availability of essential skincare products and tools.
Customer Service Representative
2 Years 4 Months- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Processed transactions accurately, maintaining cash drawer integrity and minimizing discrepancies.
- Led initiatives to implement feedback systems, driving improvements in customer service quality and responsiveness.
- Responded to customer requests for products, services, and company information.
Teacher's Assistant
1 Year 10 Months- Fostered a positive learning environment through effective communication and engagement with student.
- Supported classroom activities by preparing educational materials and resources.
- Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
- Supported classroom maintenance and upkeep, organizing books, and material.
Education
High School Diploma
Esthetician License
CNA
Skills
Infection Control
Skincare Consultation
Customer Service
Time Management
Safety
Skincare knowledge
Problem Solving
Critical thinking
Client Engagement
Communication
Certification
BLS Certificate
Timeline
Lead Esthetician
LuxyrefinedLLC
09.2019 - 05.2025Read More
Customer Service Representative
Publix
12.2015 - 04.2018Read More
Teacher's Assistant
Greater New Brunswick Daycare
09.2013 - 07.2015Read More
International School of Skin, Hair & Nails
Esthetician License
Read More
New Brunswick High School
High School Diploma
Read More
Nexus Medical Training
CNA
Read More