Lead Esthetician
- Achieved high levels of client retention by focusing on building rapport with each individual during appointments.
- Developed treatment plans, addressing clients'' specific concerns and skin conditions.
- Performed advanced facial treatments to rejuvenate clients'' skin and improve their overall complexion.
- Managed client records efficiently, ensuring accurate documentation of treatment history and progress notes.
- Boosted retail sales revenue by demonstrating expert knowledge about available products while discussing their benefits with clients.
- Streamlined appointment scheduling for better time management and increased productivity.
- Contributed to a positive workplace culture by fostering strong relationships with colleagues and clients alike.
- Assisted in inventory management, minimizing waste and ensuring availability of necessary supplies.
- Increased repeat clientele through excellent customer service and tailored esthetic services.
- Promoted spa services through excellent word-of-mouth referrals from satisfied clients.
- Conducted thorough consultations with new clients to assess their individual needs before recommending appropriate treatments or products.
- Maintained a sanitary work environment, adhering to strict hygiene standards and regulations.
- Educated clients on proper skincare routines, leading to more effective at-home care and better long-term results.
- Collaborated with management to develop new protocols, ensuring consistent quality of service across the team.
- Mentored junior estheticians, improving overall team performance and skill sets.
- Continuously improved professional knowledge by attending industry conferences, workshops, and training events.
- Performed body treatments such as scrubs, wraps, and massages to enhance clients'' wellbeing.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Advised clients on proper home-care regimens.
- Fostered friendly, warm, and exceptional customer experience.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Analyzed skin condition and made appropriate product recommendations.
- Sterilized equipment for patient treatments.
- Stocked treatment rooms with proper supplies.