Stephanie Becerril Hernandez
Lansing,MI
Summary
With over 5 years of experience as an esthetician, my expertise lies in creating customized treatments for diverse skin types. My commitment to exceeding client satisfaction is evident through the personalized facial treatments I provide, effectively addressing skin concerns such as acne or rosacea. By offering expert product recommendations, I consistently boost retail sales. Additionally, my exceptional customer service skills contribute to a high client retention rate. I am proficient in advanced skincare treatments, including LED light therapy, cryotherapy, dermaplaning, and more.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Esthetician
Williamston Sport and Spine
04.2023 - Current
- Achieved high levels of client retention by focusing on building rapport with each individual during appointments.
- Developed treatment plans, addressing clients'' specific concerns and skin conditions.
- Performed advanced facial treatments to rejuvenate clients'' skin and improve their overall complexion.
- Managed client records efficiently, ensuring accurate documentation of treatment history and progress notes.
- Maintained a sanitary work environment, adhering to strict hygiene standards and regulations.
- Collaborated with management to develop new protocols, ensuring consistent quality of service across the team.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Advised clients on proper home-care regimens.
- Gained knowledge of facial massage techniques and skin care product ingredients.
Receptionist
Safe Med & Spa
08.2022 - 12.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Esthetician
Bella Vitta Salon and Spa
08.2020 - 08.2022
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Recommended retail products for at-home use.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
Dental Assistant
Smiles of Michigan
10.2013 - 01.2017
- Prepared patients for treatments and teeth cleanings and plus sterilizing instrument
- Assisted dentist during procurers by using suction equipment to clear patients' mouths
- Performed oral X-Rays and maintained patient's records
- Handled insurance, phone calls, and made appointments
- Created treatment plans for patients
Education
High School Diploma -
Everett High School
01.2012
Skills
- Team leadership
- Skin tightening methods
- Microdermabrasion expertise
- Anti-aging treatments
- Expert skin analysis
- Appointment scheduling
- Advanced facial techniques
- Spa management experience
- Eyelash extension application
- Product recommendation
- Eyebrow shaping expert
- LED light therapy
- Customer service
- Attention to detail
- Multitasking and organization
- Skincare product sales
- Sanitization
- Relaxation techniques
- Relationship building and management
- Spa retail sales
- State licensed esthetician
- Excellent team player
- Waxing and laser hair removal
Certification
Dental Radiology Certification, Radiation protection, Regulations of radiations use, Film processing techniques, X-ray machine overview, Biological effects of radiation, Radiograph assessment
Languages
Spanish
Native or Bilingual
Timeline
Lead Esthetician
Williamston Sport and Spine
04.2023 - Current
Receptionist
Safe Med & Spa
08.2022 - 12.2022
Esthetician
Bella Vitta Salon and Spa
08.2020 - 08.2022
Dental Assistant
Smiles of Michigan
10.2013 - 01.2017
High School Diploma -
Everett High School
Similar Profiles
CASEY HAMILTONCASEY HAMILTON
Physical Therapy Aide at Spine and Sport Physical TherapyPhysical Therapy Aide at Spine and Sport Physical Therapy
Madison CurryMadison Curry
Receptionist at Baker Chiropractic Sport and Spine ClinicReceptionist at Baker Chiropractic Sport and Spine Clinic
Andrew ThrasherAndrew Thrasher
Massage Therapist at Head, Spine, Sport TherapyMassage Therapist at Head, Spine, Sport Therapy
Marvell WilliamsMarvell Williams
Automotive Mechanic's Apprentice at Goodyear Tire & RubberAutomotive Mechanic's Apprentice at Goodyear Tire & Rubber
Marcy VueMarcy Vue
Cash Room Clerk / Cashier at Horrocks Farm MarketCash Room Clerk / Cashier at Horrocks Farm Market