Savannah Kerns
Knoxville
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
House Cleaner
Wrights Cleaning
Knoxville
11.2025 - Current
- Cleaned residential and commercial spaces using effective cleaning techniques.
- Managed time effectively, ensuring all cleaning tasks were completed within scheduled hours.
- Operated various cleaning equipment and tools safely and effectively.
- Worked collaboratively with team members to maintain high service quality across all cleaning assignments.
- Customized cleaning methods based on individual client preferences to enhance satisfaction.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Swept, mopped, vacuumed and polished floors of all types.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Cleaned windows thoroughly to enhance visibility.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
Dental Receptionist
Carolina A. Wilson DMD Cosmetic + Family Dentistry
Knoxville
05.2025 - 08.2025
- Welcomed patients and coordinated front desk operations to enhance patient experience.
- Scheduled appointments using practice management software for optimal patient flow.
- Verified insurance information and processed patient billing accurately.
- Maintained cleanliness and organized reception area and patient records for optimal operational efficiency.
- Handled medical records with confidentiality, ensuring compliance with regulations.
- Answered incoming calls and scheduled appointments, confirming visits to ensure smooth patient flow.
- Managed front desk operations including scheduling appointments, collecting payments.
- Ensured that all HIPAA regulations were followed while handling confidential patient information.
Barista
Scooters Coffee Shop
Knoxville
01.2023 - 06.2024
- Crafted specialty coffee beverages using established recipes to enhance customer satisfaction.
- Ensured cleanliness and organization of coffee shop, contributing to a welcoming atmosphere.
- Provided friendly customer service, engaging with patrons to enhance their experience.
- Operated espresso machines and equipment, guaranteeing high-quality beverage preparation for patrons.
- Assisted in inventory management by stocking supplies and monitoring levels.
- Handled cash transactions accurately while processing customer orders quickly.
- Collaborated with team members to ensure efficient service during peak hours.
- Educated customers about menu items, promoting new offerings and seasonal specials.
- Prepared coffee and espresso drinks according to established recipes, ensuring quality.
Education
High School Diploma -
Powell High School
Powell, TN05-2024
Some College (No Degree) - Rad Technology
Roane State Community College
Harriman, TNSkills
- Cleaning protocols
- Hygiene support
- Time management
- Attention to detail
- Inventory management
- Equipment operation
- Appointment scheduling
- Customer engagement
- Effective communication
- Team collaboration
- Problem resolution
- Crisis management
- Physical stamina
- Patient care
- Transporting patients
- Patient transfers
- Patient mobility
- Feeding assistance
- Wound care
- Dispute resolution
- Patient confidentiality
- HIPAA compliance
- Cash handling
- Patient care
- Transporting patients
Certification
CNA
Timeline
House Cleaner
Wrights Cleaning
11.2025 - Current
Dental Receptionist
Carolina A. Wilson DMD Cosmetic + Family Dentistry
05.2025 - 08.2025
Barista
Scooters Coffee Shop
01.2023 - 06.2024
High School Diploma -
Powell High School
Some College (No Degree) - Rad Technology
Roane State Community College