Savannah Kornegay
Customer Service Specialist
Goldsboro,United States
Summary
Hello I am Savannah Kornegay, I just want to thank you for reviewing my application/resume. I hope to hear from you soon.
A little about me: Goes over and beyond to get a job done, reliable, dependable and trustworthy.
Overview
10
10
years of professional experience
Work History
Health Information Specialist
Ciox Healthcare
01.2021 - 12.2024
- Streamlined data reporting processes by creating customized templates for various stakeholders, facilitating faster access to pertinent patient information.
- Supported medical billing processes by accurately coding diagnoses and procedures for insurance claims submissions.
- Audited quality and performance procedures by reviewing processes and charts at facilities.
Detention Officer
Greene County Sheriff's Office
10.2019 - 01.2021
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Processed inmates by taking photographs and fingerprints.
- Supervised and controlled behavior inmates.
Sales Floor Associate
Walmart
06.2016 - 10.2019
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
Fast Food Crew Trainer
Mcdonalds
09.2014 - 06.2017
- Enhanced customer experience by providing training on courteous service and accurate order taking.
- Boosted customer service scores, attentively addressing and resolving customer complaints.
- Streamlined drive-thru service times through development and enforcement of new workflow processes.
Education
High School Diploma -
Southern Wayne
Dudley, NC 05.2001 -
Skills
Problem-solving
Active listening
Efficient multitasking
Customer assistance
Timeline
Health Information Specialist
Ciox Healthcare
01.2021 - 12.2024
Detention Officer
Greene County Sheriff's Office
10.2019 - 01.2021
Sales Floor Associate
Walmart
06.2016 - 10.2019
Fast Food Crew Trainer
Mcdonalds
09.2014 - 06.2017
High School Diploma -
Southern Wayne
05.2001 -
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