Savannah Kucker
Marlton,NJ
Summary
Dynamic and detail-oriented professional with a proven track record at REI, excelling in teamwork and customer service. Recognized for determination and hard work. Skilled in mechanical repairs and adept at adapting to new challenges, ensuring exceptional service and reliability in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Bike & Snow Shop Mechanic
REI
11.2022 - Current
- Provided thorough documentation of completed repairs, facilitating seamless communication between mechanics and administrative staff.
- Collaborated with team members to diagnose complex mechanical issues and develop effective solutions.
- Increased repeat business through exceptional customer service and clear communication of repair progress.
- Optimized workflow by maintaining an organized workspace, enabling easy access to tools and resources needed for efficient job completion.
- Demonstrated adaptability by quickly learning new techniques when faced with unfamiliar equipment or systems requiring specialized knowledge.
Retail Sales Associate Cashier
REI
06.2020 - Current
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Efficiently managed phone lines, directing calls to appropriate departments while maintaining a professional demeanor at all times.
Warehouse Worker
REI
06.2020 - Current
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods before storing them appropriately.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
Warehouse Worker
JPS Products Inc.
06.2018 - 03.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50 pounds.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assembled pallets and crates for secure transportation of materials.
Education
Cherokee High School
Marlton, NJSkills
- Cleanliness and organization
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Reliability
- Adaptability and flexibility
- Active listening
- Critical thinking
Timeline
Bike & Snow Shop Mechanic
REI
11.2022 - Current
Retail Sales Associate Cashier
REI
06.2020 - Current
Warehouse Worker
REI
06.2020 - Current
Warehouse Worker
JPS Products Inc.
06.2018 - 03.2020
Cherokee High School
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