Savannah Liebrand
Huntington Beach,CA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, notably at Brusters Real Ice Cream. Excelled in roles requiring excellent communication and problem-solving skills, significantly improving team efficiency and service delivery. Demonstrates a strong blend of computer proficiency and a friendly, positive attitude, ensuring high-quality outcomes in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Ice Cream Scooper, Cashier, Supervisor
Brusters Real Ice Cream
04.2023 - Current
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
- Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
- Built relationships with customers to encourage repeat business.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Offered samples of new ice cream flavors to customers.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
Invoice Clerk
TWA
09.2022 - 04.2023
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed-up on past due payments to facilitate prompt collection of payments.
- Processed invoices and payments in line with company policies and procedures.
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
- Maintained accurate financial records by updating client information in accounting software and reconciling account balances regularly.
- Reviewed invoices for accuracy and completeness prior to issuing payments.
- Maintained accurate records of invoicing and payment activities in compliance with company and legal requirements.
- Monitored outstanding invoices and performed collections duties.
House and Pet Sitter
Anyone In Need
06.2021 - 08.2022
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
- Provided regular exercise routines for pets, promoting physical fitness and mental stimulation through walks, playtime, and interactive games.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Cared for houseplants by frequently watering during owners' absence.
- Collaborated closely with homeowners regarding specific requirements or requests pertaining to property maintenance or pet care management.
Car Wash Attendant
Renewed Mobile Detailing
05.2021 - 06.2022
- Enhanced customer satisfaction by providing thorough and efficient car washing services.
- Answered customer questions on pricing, products, procedures, and materials used.
- Cleaned windows, mirrors, headlights, taillights, and waxed, and power buffed exterior.
- Vacuumed and steam cleaned interior floors carpet and seating.
- Pressure washed car exterior, wheel wells, and tires.
- Cleaned wash equipment after shift and confirmed proper storage.
- Developed strong customer relationships through friendly interactions and prompt service delivery.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
Education
No Degree -
Huntington Beach High School
Huntington Beach, CA06-2025
Skills
- Strong Team Player
- Problem-Solving
- Customer Service
- Friendly, Positive Attitude
- Flexible and Adaptable
- Dependable and Responsible
- Excellent Communication
- Computer Skills
- Organization and Time Management
Timeline
Ice Cream Scooper, Cashier, Supervisor
Brusters Real Ice Cream
04.2023 - Current
Invoice Clerk
TWA
09.2022 - 04.2023
House and Pet Sitter
Anyone In Need
06.2021 - 08.2022
Car Wash Attendant
Renewed Mobile Detailing
05.2021 - 06.2022
No Degree -
Huntington Beach High School
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