Experienced logistics professional with over 12 years in warehouse operations and customer service. Specializes in process optimization and customer satisfaction. Ready to apply extensive knowledge in a remote capacity to drive organizational success through a results-oriented and collaborative approach.
Work History
Lead Warehouse Supervisor
11 Years 1 Month
Patterson Warehouses | 07.2015 - Current
Directed operations of warehouse crew exceeding 20 personnel, ensuring efficient workflow and productivity.
Applied creative problem-solving skills to optimize time management processes and improve forecasting accuracy.
Oversaw project execution and billing operations to maximize efficiency. Led initiatives to enhance project delivery and billing accuracy.
Managed loading and unloading processes using forklifts to optimize storage and distribution efficiency.
Supported order processing activities to fulfill customer requests promptly. Assisted in managing inventory and logistics to ensure timely deliveries. Facilitated communication between departments to streamline order completion.
Assisted with shipping and receiving processes to facilitate timely delivery of goods. Supported inventory management by processing incoming and outgoing shipments. Processed shipping and receiving documentation to maintain accurate records.
Facilitated effective communication between logistics teams and customers to ensure satisfaction.
Scheduled appointments efficiently to support operational needs. Assisted clients in booking appointments for services. Coordinated appointment times to optimize team productivity.
Assisted in executing inventory procedures and data entry tasks. Supported accurate keying of inventory data.