SAVANNAH LUCAS

• Processed onboarding, separations, and retirements while ensuring compliance with company policies and regulations.
• Managed employee records, assignments, and promotions, ensuring accurate and efficient HR administration.
• Collaborated with leadership to support workforce planning and staffing needs.
• Utilized HR software and databases to maintain and update personnel records efficiently.
• Supervised and mentored a team, overseeing daily HR operations, ensuring compliance with policies, and enhancing productivity.

• Oversaw performance evaluations, recognition programs, and employee engagement initiatives
• Improved accuracy and efficiency in employee record-keeping, reducing administrative errors.
• Recognized for outstanding service, attention to detail, and dedication to employee support.
• Streamlined HR processes for promotions, benefits, and assignments, enhancing employee satisfaction.
• Worked alongside security personnel to address staffing shortages, assisting with access control and security operations. Maintained vigilance during 8- to 12-hour shifts at entry points to ensure the safety and security of personnel and facilities at Whiteman Air Force Base.

DEERS / ID Card Specialist — Nellis AFB, NV | Oct 2025 – Present

• Process and issue military identification cards while maintaining accurate personnel records across all service branches
• Manage sensitive updates, including divorce and dependent status changes, ensuring strict compliance with DoD regulations
• Safeguard Personally Identifiable Information (PII) by adhering to security protocols and maintaining confidentiality within secure systems
• Operate and maintain multiple classified and secure databases to update personnel eligibility, benefits, and access records
• Ensure all records are accurate, current, and compliant with federal and military policies
• Provide high-volume, customer-focused service, assisting military members, dependents, and retirees with complex eligibility and documentation issues
• Troubleshoot and resolve discrepancies in personnel records, improving data accuracy and reducing processing delays
• Collaborate with leadership and cross-functional teams to ensure efficient personnel processing and operational readiness