Savannah Lucio
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Personal Lines Underwriter
Nationwide Insurance Company
San Antonio Texas
05.2021 - 09.2023
- Identified possible risks and recommended solutions.
- Supported agents with subject matter expertise in risk evaluations.
- Applied knowledge of standard criteria to approve or reject applications.
- Developed and maintained strong relationships with customers, agents and other insurance companies.
- Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
- Evaluated applications to determine insurance coverage and appropriate risk classifications.
- Collaborated with other professionals to develop innovative underwriting solutions.
- Studied insurance industry changes, remaining up-to-date with latest trends and protocols.
Senior Fraud Specialist
Randolph Brooks Federal Credit Union
San Antonio, TX
01.2010 - 10.2019
- Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk.
- Produced detailed reports of fraud investigations and presented findings to senior management.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Developed and implemented procedures to detect and prevent fraud.
- Evaluated customer data to identify and prevent fraudulent activities.
- Evaluated success of fraud detection systems to identify areas for improvement.
Education
High School Diploma -
John Marshall
San Antonio, TX06.2009
Skills
- Claim Referrals Expertise
- Cross-Selling Abilities
- Cross-Selling Skills
- Hazard Analysis
- Hazard Reviews
- Automation Understanding
Timeline
Personal Lines Underwriter
Nationwide Insurance Company
05.2021 - 09.2023
Senior Fraud Specialist
Randolph Brooks Federal Credit Union
01.2010 - 10.2019
High School Diploma -
John Marshall