Savannah Lucio
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Personal Lines Underwriter
Nationwide Insurance Company
05.2021 - 09.2023
- Identified possible risks and recommended solutions.
- Supported agents with subject matter expertise in risk evaluations.
- Applied knowledge of standard criteria to approve or reject applications.
- Developed and maintained strong relationships with customers, agents and other insurance companies.
- Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
- Evaluated applications to determine insurance coverage and appropriate risk classifications.
- Collaborated with other professionals to develop innovative underwriting solutions.
- Studied insurance industry changes, remaining up-to-date with latest trends and protocols.
Senior Fraud Specialist
Randolph Brooks Federal Credit Union
01.2010 - 10.2019
- Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk.
- Produced detailed reports of fraud investigations and presented findings to senior management.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Developed and implemented procedures to detect and prevent fraud.
- Evaluated customer data to identify and prevent fraudulent activities.
- Evaluated success of fraud detection systems to identify areas for improvement.
Education
High School Diploma -
John Marshall
San Antonio, TX06.2009
Skills
- Claim Referrals Expertise
- Cross-Selling Abilities
- Cross-Selling Skills
- Hazard Analysis
- Hazard Reviews
- Automation Understanding
Timeline
Personal Lines Underwriter
Nationwide Insurance Company
05.2021 - 09.2023
Senior Fraud Specialist
Randolph Brooks Federal Credit Union
01.2010 - 10.2019
High School Diploma -
John Marshall
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