Summary
Overview
Work History
Education
Skills
Timeline
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Savannah McCartney

South Amherst,Ohio

Summary

Dynamic and results-oriented professional with a proven track record at Stars and Stripes LawnCare, enhancing customer satisfaction and achieving financial growth. Expert in organization and time management, with a knack for problem-solving and fostering teamwork. Demonstrates exceptional customer service and critical thinking skills, driving success and promoting loyalty.

Overview

12
12
years of professional experience

Work History

Stay at Home Mom

Home
11.2016 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Owner/Business Manager

Stars and Stripes LawnCare
04.2015 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Managed financial aspects of the business, including budgeting, and financial reporting.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Manager

SUBWAY®Restaurants
02.2013 - 12.2014
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

No Degree - Agriculture Education

The Ohio State University
Wooster

High School Diploma -

Lorain County JVS
Oberlin, OH
05.2011

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Flexible and Adaptable
  • Dependable and Responsible
  • Organization and Time Management
  • Attention to Detail
  • Critical Thinking

Timeline

Stay at Home Mom

Home
11.2016 - Current

Owner/Business Manager

Stars and Stripes LawnCare
04.2015 - Current

Manager

SUBWAY®Restaurants
02.2013 - 12.2014

No Degree - Agriculture Education

The Ohio State University

High School Diploma -

Lorain County JVS

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Savannah McCartney