Savannah Melton
Athens,GA
Summary
Professional specializing in behavior analysis and positive reinforcement, which follows techniques of classical conditioning. Demonstrated creativity in problem-solving and interpersonal communication, significantly contributing to team success and client retention.
Reliable candidate with good understanding of behavior and eager to apply psychological skills in pets to a career in the helping profession. Creates training plans effectively with clients of different temperaments, and familiar with safety protocols and emergency procedures.
Overview
9
9
years of professional experience
Work History
Student Animal Caretaker
Veterinary Teaching Hospital-University of Georgia
02.2024 - Current
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Reset procedure rooms between appointments and disinfected equipment.
- Handled sanitizing chemicals and cleaning equipment to prepare kennels and stalls for future clients.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Dog Trainer
Petsmart
11.2023 - Current
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Employed positive reinforcement with animals using "clicker-training" method, voice rewards and food rewards.
- Consulted with owners to discuss behavioral concerns and determine final goals.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Watched dogs for triggers, signs of aggression and pack behaviors to formulate possible solutions.
Pet Care Specialist
Petsmart
06.2023 - Current
- Completed routine check-ups to assess animal health and chronic or acute concerns.
- Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
Customer Service Associate
Pet Supermarket Inc.
11.2021 - 06.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Maintained up-to-date knowledge of product and service changes.
- Practiced sales techniques to aid customers in finding products best suited for their pets.
Wildlife Leader Student Intern
Oatland Island Wildlife Center
05.2016 - 05.2021
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Leaded presentations to advocate and educate the public regarding endangered and threatened species.
- Studied animal behavior under the on-site veterinarian.
Education
Bachelor of Science - Psychology
University of Georgia
Athens, GA05-2025
Environmental Biology
Kennesaw State University
Kennesaw, GADual Enrollment -
University of North Georgia
Dahlonega, GASkills
- Creativity and innovation
- Behavior analysis
- Positive reinforcement
- Interpersonal communication
- Scheduling and calendar management
- Active listening skills
Timeline
Student Animal Caretaker
Veterinary Teaching Hospital-University of Georgia
02.2024 - Current
Dog Trainer
Petsmart
11.2023 - Current
Pet Care Specialist
Petsmart
06.2023 - Current
Customer Service Associate
Pet Supermarket Inc.
11.2021 - 06.2023
Wildlife Leader Student Intern
Oatland Island Wildlife Center
05.2016 - 05.2021
Bachelor of Science - Psychology
University of Georgia
Environmental Biology
Kennesaw State University
Dual Enrollment -
University of North Georgia
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