Savannah Moats
McDonough,GA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Server
Umi Japanese Steak House
03.2024 - Current
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage cash, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Sales Associate
The Ups Store
02.2021 - 03.2024
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Considerable skills in email, microsoft word, faxing, and scanning.
Cashier Team Lead
Shane's Rib Shack
02.2016 - 01.2021
- Communicated with customers and team members to solve problems.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Learned duties for various positions and provided backup at key times.
- Quickly and accurately counted drawers at start and end of each shift.
Education
GED -
Technical College System of Georgia
McDonough, GA04.2018
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Sales Techniques
- Adaptable and Flexible
- Team Leadership
- Decision-Making
- Workflow Coordination
- Upselling
Timeline
Server
Umi Japanese Steak House
03.2024 - Current
Sales Associate
The Ups Store
02.2021 - 03.2024
Cashier Team Lead
Shane's Rib Shack
02.2016 - 01.2021
GED -
Technical College System of Georgia
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