Savannah Crane
Livingston,La
Summary
Detail-oriented team player with strong organizational skills. Successful at managing multiple priorities with a positive attitude and a high degree of accuracy. Hardworking and passionate job seeker with a strong desire to secure an entry-level Healthcare Management position. Willing to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Clinic Coordinator
Baton Rouge General Physicians
04.2024 - Current
- Enhanced clinic efficiency by coordinating staff schedules, ensuring optimal coverage during peak hours.
- Collaborated with clinical staff to develop educational materials for patients, improving their understanding of treatment plans and overall health outcomes.
- Ensured compliance with healthcare regulations by staying up-to-date on industry standards and implementing necessary changes in clinic procedures.
- Coordinated ongoing professional development opportunities for clinical staff members to stay current on advancements in healthcare practice.
- Oversaw maintenance of electronic health records, ensuring accuracy and confidentiality in accordance with HIPAA regulations.
- Reduced patient wait times through effective management of patient flow and resource allocation.
- Increased patient retention rate through proactive follow-up calls after appointments.
- Set appointments for patients and reached out to reschedule appointments due to provider availability.
- Protected patients by following strict HIPAA protection requirements and internal data security procedures.
- Accepted cash payments, adjusted balances and submitted records to accounting.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
Laboratory Processor
North Oaks Health System
10.2021 - Current
- Assisted scientists by collecting and organizing laboratory data
- Kept abreast of current industry, scientific and regulatory developments, and issues
- Adhered to laboratory safety procedures to maintain compliance with quality control standards
- Provided support and guidance to junior lab staff
Barista Shift Lead
Southern Grown Nutrition
11.2020 - 10.2021
- Worked with floor team and managers to meet wide range of customer needs
- Used POS system to enter orders, process payments and issue receipts
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Memorized ingredients and recipes for wide variety specialty drinks
- Maintained accurate inventory counts to meet customer demands and sustain operations
Barista
Gator Nutrition
07.2019 - 01.2021
- Used POS system to accurately enter orders and process payments
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
- Memorized recipes for tea and shake beverages and seasonal drinks
- Elevated customer loyalty by using strong communication abilities to resolve customer problems
- Sanitized equipment and wiped down counters and tables to prevent spread of germs
- Helped management keep adequate supply on hand by notifying of shortages
Education
Bachelor of Science - Health Systems Management
Southeastern Louisiana University
Hammond, La05.2023
High School Diploma - undefined
French Settlement High School
French Settlement, La05.2019
Skills
- Laboratory Management Systems
- Patient Registration
- Patient Record Management
- Laboratory Techniques
- Effective Patient Interaction
- Data Entry in Laboratory Information Systems
Timeline
Clinic Coordinator
Baton Rouge General Physicians
04.2024 - Current
Laboratory Processor
North Oaks Health System
10.2021 - Current
Barista Shift Lead
Southern Grown Nutrition
11.2020 - 10.2021
Barista
Gator Nutrition
07.2019 - 01.2021
Bachelor of Science - Health Systems Management
Southeastern Louisiana University
High School Diploma - undefined
French Settlement High School
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