Savannah Nortelus
Pembroke Pines,FL
Summary
Dynamic professional with a proven track record at the University of South Florida, excelling in communication and problem-solving. Adept at fostering positive relationships and enhancing customer experiences. Skilled in Microsoft Office, I consistently deliver exceptional service and maintain high standards in fast-paced environments. Dependable team player committed to achieving results.
Overview
4
4
years of professional experience
Work History
Front Desk Assistant
University of South Florida
Pembroke Pines, FL
03.2025 - Current
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
- Assisted guests with check-in and check-out procedures.
- Responded promptly to emails from students.
- Attended regular meetings with department heads to discuss policies and procedures.
Winner's Circle Customer Service
Dave & Buster's
Hollywood, Florida
06.2025 - 08.2025
- Help guests with questions and prize recommendations.
- Stock, display, and secure merchandise in storage and on shelves.
- Work in a fast-paced, noisy environment.
PT Team Member
Party City
Pembroke Pines, USA
07.2023 - 08.2024
- Developed positive customer relationships through friendly greeting and excellent service.
- Collaborated and aided customers in their needs.
- Managed cashier and money through 5-8 hour shifts.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Assisted in inventory management, ensuring stock levels met demand without excess.
Concessions Worker
CB Smith Park
Pembroke Pines, USA
07.2022 - 09.2022
- Quickly and efficiently processed payments and made accurate change.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Pleasantly served fresh food and beverages to customers at concession stand.
- Maintained exceptional standards of customer service during high-volume, fast-paced operations.
Education
High School Diploma -
Charles W Flanagan High School
Pembroke Pines, FL06-2024
Some College (No Degree) -
University of South Florida
Tampa, FL03-2026
Skills
- Writing
- Dependable and Responsible
- Excellent Communication
- Flexible and Adaptable
- Teamwork and Collaboration
- Decision-Making
- Problem-Solving
- Microsoft Word
- Microsoft Office
Timeline
Winner's Circle Customer Service
Dave & Buster's
06.2025 - 08.2025
Front Desk Assistant
University of South Florida
03.2025 - Current
PT Team Member
Party City
07.2023 - 08.2024
Concessions Worker
CB Smith Park
07.2022 - 09.2022
High School Diploma -
Charles W Flanagan High School
Some College (No Degree) -
University of South Florida