Savannah Owens
Ridgeville,SC
Summary
Friendly and organized Dental Office Manager with several years of experience creating smooth, welcoming experiences for patients and staff alike. Known for building strong relationships, keeping the office running efficiently, and supporting both clinical and front desk teams. Comfortable handling insurance, scheduling, and day-to-day operations while keeping patient care at the heart of everything.
Overview
7
7
years of professional experience
Work History
Dental Office Manager
Solomon Family Dentistry
08.2020 - Current
- Manage and direct staff assignments and responsibilities
- Create and present treatment plans and financial options to patients
- In charge of the providers daily schedules and production amounts
- Over see patient relations and handle any office conflict
- Office ordering and all maintenance scheduling
Scheduling Specialist
Charleston Oral and Facial Surgery
11.2019 - 08.2020
- Worked with supervisors and team members to understand scheduling conflicts and bring in more patient flow.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Deal Auditor
Hudson Automotive
06.2019 - 11.2019
- Audited all car deals, Reconcile bank account, Receipted in all credit and debit transactions
- Participated with management to standardize workflows and improve processes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Communicated with auditee staff to obtain necessary information for audits.
Dental Office Receptionist
Solomon Kids Pediatric Dentistry
10.2018 - 06.2019
- Scheduled, rescheduled, and cancelled appointments for patients.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Helped patients complete necessary medical forms and documentation.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Obtained payments from patients and scanned identification and insurance cards.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Education
High School Diploma -
Stratford High School
Goose Creek, South Carolina06.2014
Skills
- X-Ray Certified
- Extensive Training on Insurance Verification and Managing Claims
Knowledge Skills Abilities
- South Carolina X-Ray Certified
- Compliance with OSHA & HIPPA regulations
- Confident in Eaglesoft & Dentrix software
- Multiple course completions in dental billing & insurance. Including THRIVELIVE by Henry Schein, in Las Vegas NV
References
- Marie-Danielle Knight, Lead Billing Coordinator-Solomon Family Dentistry, (843) 670-0373
- Ashleigh Stone, Corporate Accountant-Hudson Group, (843) 749-0745
- Jessica Jones, Office Manager- Solomon Periodontist, (843) 729-6019
Timeline
Dental Office Manager
Solomon Family Dentistry
08.2020 - Current
Scheduling Specialist
Charleston Oral and Facial Surgery
11.2019 - 08.2020
Deal Auditor
Hudson Automotive
06.2019 - 11.2019
Dental Office Receptionist
Solomon Kids Pediatric Dentistry
10.2018 - 06.2019
High School Diploma -
Stratford High School