Savannah Paquette
Florence,SC
Summary
Recipient of the 2021 Outstanding Citizen Award from the Columbia Police Department for demonstrating exceptional bravery and quick thinking in saving a man's life on a bridge. Acknowledged for courageous actions and ability to remain calm under pressure. Passionate about making a positive impact in the community and committed to serving others in times of need. Proven track record of going above and beyond to ensure safety and well-being of those around.
Overview
13
13
years of professional experience
Work History
Office Manager/Sales Associate
Reeds Jewelers
06.2022 - Current
- Trained new employees in office procedures, job descriptions and job expectations
- Maintained a track record of excellent customer service and resolved customer issues to satisfaction
- Responsible for maintaining a clean, well-organized workspace and an atmosphere where employees feel comfortable and motivated
- Operated POS cash register, handling transactions daily, and counted the money in cash drawers to ensure accuracy
- Built rapport with clients by providing quality customer service and problem solving
- Established personal connections with customers, exceeding customer service expectations
- Performed a full audit of inventory and sales reports, ensuring accuracy
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- Maintained an average of $30k in client sales each month
25Q Multichannel Transmission Systems Operator
US Army
09.2012 - 02.2015
- Facilitated clear lines of communication between units during field exercises, contributing to optimal situational awareness among team members.
- Collaborated with other signal personnel to ensure seamless integration of communication systems within military networks.
- Improved overall system performance by conducting regular inspections and performing necessary repairs on multichannel transmission equipment.
- Reduced downtime through prompt identification and resolution of technical issues affecting multichannel transmission systems performance.
- Assisted with the development and implementation of standard operating procedures for managing multichannel transmission systems.
- Promoted safety practices by following established guidelines when working with high-voltage electrical components in various work environments.
- Increased team readiness by providing comprehensive training on the operation and maintenance of multichannel transmission systems.
- Safeguarded sensitive information by implementing proper security measures on all transmission equipment and adhering to established protocols.
- Streamlined processes for efficient equipment setup, reducing deployment time in the field.
- Contributed to mission success by providing critical communications support during training exercises and deployments.
- Ensured reliable network connectivity for military operations through diligent monitoring and troubleshooting of transmission equipment.
- Maintained accurate records of equipment inventory, ensuring timely replacement or repair as needed.
- Enhanced communication capabilities by installing, operating, and maintaining multichannel transmission systems.
- Coordinated efforts with other teams to establish effective communication links during joint operations.
- Supported command staff by delivering secure voice and data communications during critical missions and events.
- Followed standards and procedures to maintain safe work environment.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Accurately read, understood and carried out written instructions.
Education
Applied Jewelry Professional - undefined
Gemological Institute of America
Florence, SC05.2024
Associates in Arts - undefined
Florence Darlington Technical School
Florence, SC05.2020
Skills
- Customer service
- Restaurant experience
- Time management
- Computer literacy
- Communication skills
- Microsoft word
- Guest services
- Leadership
- English
Timeline
Office Manager/Sales Associate
Reeds Jewelers
06.2022 - Current
25Q Multichannel Transmission Systems Operator
US Army
09.2012 - 02.2015
Applied Jewelry Professional - undefined
Gemological Institute of America
Associates in Arts - undefined
Florence Darlington Technical School