Summary
Overview
Work History
Education
Skills
Certification
Timeline

Savannah Parker

Allied Universal Security Services
Tampa,FL
1
Certification
14
years of professional experience

Achieved productivity gains by effectively utilizing skills and experience to meet company objectives.,Elevated team performance through strategic application of talents and expertise.

Work History

Unarmed Security Officer

2 Years
Allied Universal Security Services | 07.2024 - Current

Oversaw alarm monitoring and managed emergency dispatch processes. Supervised camera surveillance to report significant activities. Coordinated status checks across three screen monitors utilizing radio communication.

Unarmed Security Officer

4 Years 2 Months
717 Parking Enterprises | 04.2020 - 06.2024
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols, identifying and addressing potential security breaches.
  • Responded to incidents promptly, coordinating with local law enforcement when necessary.
  • Enforced access control procedures, verifying identification of visitors and employees.

Customer Service Representative

1 Year 8 Months
Molina Healthcare | 04.2022 - 12.2023
  • Health Care
  • Health Benefits
  • Schedule Appointments
  • Renewals

CSR - Customer Service Representative

9 Months
Broadridge Financial Solutions, Inc. | 07.2021 - 04.2022
  • At Broadridge we help our clients with getting shares transferred and sales
  • I.t and math skills
  • Ability to persuade
  • Communication
  • Negotiating
  • Finance
  • Investment knowledge
  • Multitasking
  • Empathy
  • Adaptability

Work From Home Csr Agent & Loan Consultant

7 Months
Wipro Pheaa & Dentaquest | 02.2020 - 09.2020
  • CSR Representative
  • Handle Student Loans
  • Perform Credit Checks
  • Dental Knowledge
  • Insurance/ Medical Information

Ground Package Handler

2 Months
FED EX | 11.2019 - 01.2020
  • Receiving packages off of trucks.
  • Using correct computer labels to print and store packages
  • Ability to use a pallet jack
  • Working in a fast pace environment with little to no supervision

Customer Service Representative

1 Year 8 Months
BJ's Wholesale Club Call Center | 03.2017 - 11.2018
  • Fielded incoming calls from current customers
  • Executed outgoing sales and promotion calls
  • Processed customer payments

Customer Service Representative

9 Months
Convergys Credit Systems | 05.2016 - 02.2017
  • Fielded incoming calls from current customers
  • Executed outgoing sales and promotion calls
  • Processed customer payments
  • Issued Fraud Alerts for current customer

Retail Sales Employee

6 Months
Adventure Island/Busch Gardens | 02.2015 - 08.2015
  • Monitored inventory and stocked merchandise
  • Rang sales at the register and reconciled cash drawer at end of shift
  • Responsible for opening and closing of store daily

Assistant Manager

2 Years 8 Months
McDonald's | 04.2012 - 12.2014
  • Trained fellow employees
  • Responsible for opening and closing of store daily
  • Prepped and cooked food
  • Rang sales at register
  • Reconciled cash drawers at close of business

Education

High school diploma or GED

Skills

Phone etiquette
Leadership
Windows
Inventory
Pallet Jack
Analysis skills
Assistant Manager Experience
Typing
Firewall
Employee Training
SharePoint
Salesforce
Supervising Experience
Loan processing
Merchandising
Cash Handling
Live chat
Sales
Packaging
Problem Solving
Reconciling Cash Register
Account management
Telemarketing
Detailed Oriented
Shipping & Receiving
Debits & credits
Presentation skills
Analytics
Data entry
Customer service
Retail Sales
Customer relationship management
Inside sales
Warehouse Experience
Order Picking
Organizational skills
Food Service
Customer support
Communication skills

Certification

  • Class D Security
  • Guard Card

Timeline

Unarmed Security Officer

Allied Universal Security Services
07.2024 - CurrentRead More

Customer Service Representative

Molina Healthcare
04.2022 - 12.2023Read More

CSR - Customer Service Representative

Broadridge Financial Solutions, Inc.
07.2021 - 04.2022Read More

Unarmed Security Officer

717 Parking Enterprises
04.2020 - 06.2024Read More

Work From Home Csr Agent & Loan Consultant

Wipro Pheaa & Dentaquest
02.2020 - 09.2020Read More

Ground Package Handler

FED EX
11.2019 - 01.2020Read More

Customer Service Representative

BJ's Wholesale Club Call Center
03.2017 - 11.2018Read More

Customer Service Representative

Convergys Credit Systems
05.2016 - 02.2017Read More

Retail Sales Employee

Adventure Island/Busch Gardens
02.2015 - 08.2015Read More

Assistant Manager

McDonald's
04.2012 - 12.2014Read More

High school diploma or GED
Read More
Savannah Parker