Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Office Assistant
Lail Family Dentistry
Duluth
08.2025 - Current
Delivered comprehensive administrative support to staff, streamlining document management and ensuring timely supply replenishment.
Coordinated patient scheduling and appointment reminders, improving office workflow and reducing scheduling conflicts.
Created user-friendly website that increased customer engagement and improved overall user experience.
Utilized SEO techniques to improve search engine rankings of websites.
Managed website deployment and maintenance, including troubleshooting and performance optimization.
Ensured website security by implementing measures to protect against common vulnerabilities.
Designed and developed responsive websites optimized for mobile and desktop platforms.
Temporary Sales Associate
Darrah & Co
Atlanta
01.2026 - 02.2026
Represented Darrah & Co at the January Atlanta Market, engaging retail buyers and business owners in high volume sales conversations
Qualified buyer interest by effectively communicating product value and pricing, capturing follow-up opportunities for account managers.
Developed pipeline by facilitating warm handoffs and maintaining accurate prospect details.
Graduate Assistant
Georgia College & State University
08.2024 - 05.2025
Supported faculty with research initiatives by providing data analysis and technical support for IT and business-related studies, contributing to project success.
Enhanced user experience and functionality for College of Business and Technology website and external company websites, resulting in increased engagement.
Collaborated with faculty and staff to gather content and ensure accurate representation of departmental information, coordinating meetings to align on objectives.
Organized and managed data for academic and administrative projects, streamlining departmental processes.
Lead Server
Reynolds Lake Oconee
05.2022 - 05.2025
Led team of servers, ensuring smooth operations during peak service times and delegating tasks to enhance service flow
Trained new servers on best practices and menu knowledge, equipping them to deliver high-quality customer service
Assisted management in resolving customer issues and special requests, contributing to overall guest satisfaction
Education
Masters - Management Information Systems
Georgia College & State University
Milledgeville, GA
05-2025
Bachelor of Business Administration - Management Information Systems
Georgia College & State University
Milledgeville, GA
05-2024
Skills
Microsoft Office 365
Microsoft Access
Microsoft Teams
Microsoft Visio
SAP S/4 HANA
SQL
UiPath
Tableau
SAP Analytic Cloud
SAP Predictive Analytics
Celonis Processing Mining
Python
MongoDB database
ERPsim
Generative AI for Full Stack Development
MongoDB database
Related Projects
AI Literacy, Prompt Engineering, RAG Operations & Vector Databases Study Abroad — May 2025
Collaborated with Orcawise in Dublin, Ireland to earn three AI certifications. Developed skills in ethical prompt engineering, Retrieval-Augmented Generation (RAG) pipeline design, and embedding-based search to enhance AI reasoning using external data sources.
Issues in International Business / Design Thinking Study Abroad — May 2024
Partnered with students from University of Münster to address a sustainability challenge for the City of Münster. Applied design thinking methods—empathy, problem definition, ideation, and prototyping—to develop innovative solutions for reducing wasteful data practices.
International E-Commerce — Jun–Jul 2023
Built and launched a functional e-commerce website using WordPress. Implemented SEO strategies, monitored performance through Google Analytics, and created product content to drive engagement and traffic.
Design Thinking Study Away — Jun 2023
Collaborated with international teams from University of Münster and University of West Georgia. Led a student team applying design thinking and Celonis to improve order-to-cash and procure-to-pay processes for Southwire Company, presenting recommendations to company executives.
CBO (Complete Business Office Manager) Implementation Assistant Manager at TruBridge, Inc.CBO (Complete Business Office Manager) Implementation Assistant Manager at TruBridge, Inc.
Office & Technology Assistant / Payroll Support at Pink Garlic Indian CuisineOffice & Technology Assistant / Payroll Support at Pink Garlic Indian Cuisine