Savannah Pollock
New Orleans,LA
Summary
Highly motivated and successful at managing multiple priorities with a positive attitude. Skilled in working under pressure and adapting to new situations, I am ready to utilize my adept communication and acute problem-solving skills to a challenging new role.
Overview
8
8
years of professional experience
Work History
Laboratory Research Technician
Tulane School Of Medicine - Microbiology/Immunology
05.2024 - Current
- Performed complex analyses using various instrumentation, delivering reliable data for informed decisionmaking.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Adapted quickly to changes in test protocols or methodologies, maintaining productivity during periods of transition.
Quality Assurance Lab Technician
Big Easy Blends
04.2023 - 05.2024
- Collected and analyzed data to measure effectiveness of quality control processes
- Performed tests and inspections to qualify data into established standards
- Conducted investigations into questionable test results
Laboratory Assistant - Microbiology
Ochsner Medical Center
10.2021 - 01.2023
- Prepared specimens for testing and analysis
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Sample Preparation Technician
Eurofins CAL
11.2020 - 10.2021
- Prepared incoming test specimens for laboratory testing in a timely manner
- Created plans for multi-level preparations and communicated strategies and deadlines with team leaders and department managers
- Delivered 500+ specimens accurately to seven departments daily
Guest Service Representative
Bourbon Orleans Hotel
11.2018 - 11.2020
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
- Oversaw fast-paced front desk operations and guests' needs at a 4-star, 6,548 square foot, 218 room establishment
- Collaborated with multiple departments to handle guest requirements from check-in through check-out
Guest Service Representative
Extended Stay Hotels
02.2016 - 11.2018
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills
- Liaised with housekeeping and maintenance staff to promptly address requests and complaints made by guests
- Used internal software to process reservations, requests, check-ins, check-outs and payments
Education
B.S - Biochemistry And Mathematics
Xavier University of Louisiana
New Orleans, LAHigh School Diploma -
Greenwood High School
Greenwood, SCSkills
- Time Management
- Adaptability
- Strategic Communication
- Working Under Pressure
- Critical Thinking
- Collaboration
Timeline
Laboratory Research Technician
Tulane School Of Medicine - Microbiology/Immunology
05.2024 - Current
Quality Assurance Lab Technician
Big Easy Blends
04.2023 - 05.2024
Laboratory Assistant - Microbiology
Ochsner Medical Center
10.2021 - 01.2023
Sample Preparation Technician
Eurofins CAL
11.2020 - 10.2021
Guest Service Representative
Bourbon Orleans Hotel
11.2018 - 11.2020
Guest Service Representative
Extended Stay Hotels
02.2016 - 11.2018
B.S - Biochemistry And Mathematics
Xavier University of Louisiana
High School Diploma -
Greenwood High School