Savannah Puccio
Sun City Center,FL
Summary
Ambitious candidate with CC private investigator license course completion seeking a sponsor. Strengths lie in analytical thinking, confidentiality maintenance, and integrity. Adaptable and driven. Has a strong work ethic and motivation to learn and thrive in team-based or individually motivated settings. Demonstrated success in criminal justice education.
Overview
12
12
years of professional experience
Work History
Server
Seasons 52
Sarasota, Florida
2024.06 - Current
- Moved operations from New Jersey location to Florida location for continuity in position.
- Adapted quickly to organizational changes during transfer between stores in different states.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Server
Seasons 52
Princeton, NJ
2023.05 - 2024.05
- Explained menu options to guests, offered suggestions, and took orders for food and beverages.
- Prepared tables, rolled and polished silverware, and expertly polished glassware for optimal presentation.
- Maintained polite and professional demeanor to patrons to encourage guest longevity.
Supervisor and Server
Longhorn Steakhouse
Hamilton, NJ
2018.10 - 2023.05
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed final preparation of food. Controlled and oversaw dishes before being served.
- Reviewed and improved service processes and eliminated obstacles.
Server
Cheesecake Factory Inc
Lawrence, NJ
2018.02 - 2018.10
- Greeted customers promptly and politely. Answered questions and provided personal recommendations to increase profits.
- Provided exceptional food and beverage service to a high volume of guests.
Server
Wisdom Diner
Bordentown, NJ
2016.02 - 2017.10
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Customer Service Representative
GEICO
Hamilton, NJ
2013.06 - 2016.03
- Resolved complex customer issues, ensuring a calm and friendly environment.
- Recorded customer interactions to monitor issues and resolutions with adherence to quality control standards.
- Aided clients with account payments and installment plan arrangements.
- Handled over 50 inbound calls each day and routed to appropriate departments.
- Assessed customer risk levels and recommended appropriate coverage options.
Education
Certified Member -
Florida Association of Licensed Investigators
Dade City, FL2025-03
Private Investigator CC Intern Course -
Criminal Justice Institute Hillsborough CC
Tampa, FL2025-02
Bachelor of Science - Criminal Justice
Rutgers, The State University of New Jersey
New Brunswick, NJ2022-05
Associate of Science - Criminal Justice Law Enforcement Science
Mercer County Community College
West Windsor, NJ12.2019
High School Diploma -
Hamilton High School West
Hamilton NJ06.2017
Skills
- Multitasking
- Conflict resolution
- People skills
- Reliable and trustworthy
- Team building
- Communication
- Decision-making
- Critical thinking
- Time management
- Organizational skills
Timeline
Server
Seasons 52
2024.06 - Current
Server
Seasons 52
2023.05 - 2024.05
Supervisor and Server
Longhorn Steakhouse
2018.10 - 2023.05
Server
Cheesecake Factory Inc
2018.02 - 2018.10
Server
Wisdom Diner
2016.02 - 2017.10
Customer Service Representative
GEICO
2013.06 - 2016.03
Bachelor of Science - Criminal Justice
Rutgers, The State University of New Jersey
Associate of Science - Criminal Justice Law Enforcement Science
Mercer County Community College
High School Diploma -
Hamilton High School West
Certified Member -
Florida Association of Licensed Investigators
Private Investigator CC Intern Course -
Criminal Justice Institute Hillsborough CC