Summary
Overview
Work History
Education
Skills
Timeline
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Savannah-Rae Fife

Savannah-Rae Fife

Providence,RI

Summary

Dynamic leader with expertise in team leadership and problem-solving honed at Dunkin' Donuts. Enhanced customer satisfaction and streamlined operations, resulting in significant improvements in team productivity. Skilled in cash handling and fostering positive work environments. Consistently drives results and exceeds goals with a positive attitude and a focus on achievements.

Overview

6
6
years of professional experience

Work History

Shift Leader

Dunkin' Donuts
03.2019 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
  • Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
  • Fostered positive work environment, leading to higher employee morale and reduced turnover.
  • Enhanced patient care by efficiently managing unit operations and maintaining a well-organized.

Restaurant Hostess

Texas Rhode House
11.2022 - 05.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Unit Assistant

Genesis Medical Center
09.2022 - 12.2022
  • Maintained accurate patient records, enabling informed decision-making by healthcare professionals.
  • Enhanced patient care by efficiently managing unit operations and maintaining a well-organized environment.
  • Conducted regular rounds to monitor patients'' conditions, promptly addressing any concerns or issues that arose.
  • Ensured cleanliness and regulatory compliance within the unit by adhering to sanitation guidelines and protocols.

Education

Criminal Justice

Central High School
Providence, RI
06.2021

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Goal setting and tracking

Timeline

Restaurant Hostess

Texas Rhode House
11.2022 - 05.2023

Unit Assistant

Genesis Medical Center
09.2022 - 12.2022

Shift Leader

Dunkin' Donuts
03.2019 - Current

Criminal Justice

Central High School

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Savannah-Rae Fife