Savannah Robinson

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.

• Optimized store layout for a seamless shopping experience, maximizing customer engagement and sales conversions.
• Ensured compliance with company policies and procedures while maintaining high standards of cleanliness throughout the store.
• Managed timely replenishment of stock to ensure availability during peak hours for optimal sales potential.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

I left for a short, four month period (from February 2022- June 2023)

• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.

• Stored security alarm codes and keys and made routine code changes.
• Performed category maintenance by rotating products according to company product rotation policy.
• Oversaw regular store cleaning of shelves, backrooms and racks.

• Increased brand awareness by creating and posting engaging content on social media platforms.