Savannah Samek
Norfolk,VA
Summary
Customer focused service professional with experience in high volume food service and veterinary front desk environments. Proven ability to manage heavy guest flow, multitask efficiently, and deliver calm, professional service in both fast paced and high pressure situations. Trusted with payments, scheduling, and front line guest care while coordinating closely with team members to support smooth daily operations. Known for strong work ethic, fast learning ability, and positive attitude.
Overview
4
4
years of professional experience
Work History
Receptionist
Virginia Beach Veterinary Hospital
Virginia Beach, VA
05.2025 - 09.2025
- Greeted clients and pets while managing a high traffic front desk
- Answered phones, scheduled appointments, and coordinated daily clinic flow
- Processed payments and explained services clearly to clients
- Balanced multiple responsibilities at once in a fast paced medical environment
- Communicated closely with technicians and veterinarians to support smooth operations
- Provided calm, professional service in emotional or high stress situations
- Managed over 50 customer calls per day
Customer Service Associate
Wawa
Virginia Beach, VA
05.2023 - 12.2024
- Delivered fast, friendly service in a high-volume environment
- Prepared made to order food and specialty beverages, building a strong base for table and bar service
- Accurately took customer orders, customized items, and processed cash and card transactions
- Quickly learned menu items, store systems, and new procedures
- Supported shift flow by assisting coworkers, anticipating needs, and helping maintain smooth operations
- Maintained strict standards for cleanliness, food safety, and stocking
- Helped with a heavy flow of customers
- Independently managed the beverage and specialty drink station during shifts, maintaining speed, quality, and guest satisfaction
Crew Member
McDonalds
North Chicago, IL
10.2022 - 04.2023
- Provided efficient, friendly service in a fast-paced restaurant
- Balanced multiple positions during busy shifts
- Ensured order accuracy and guest satisfaction
Cashier
Walmart
Ft Collin’s, CO
06.2021 - 12.2021
- Processed high volumes of transactions quickly and accurately while maintaining friendly customer interactions
- Assisted customers with questions, product issues, and basic problem resolution
- Handled cash, credit, gift cards, and returns following company procedures
- Maintained organized, clean, and efficient checkout areas
- Managed long lines calmly and professionally during peak hours
- Helped restock impulse items and front-end merchandise
- Followed loss-prevention and safety guidelines
Education
High School Diploma -
Ocean Lakes High School
Virginia Beach, VA01.2022
Skills
Guest Service & Communication
High-Volume Food & Beverage Service
Fast Learner & Highly Adaptable
Multitasking & Time Management
Cash Handling & POS Systems
Team Support & Leadership Potential
Food Safety & Sanitation
Calm Under Pressure
LANGUAGES
English- Fluent
Spanish- Intermediate
Timeline
Receptionist
Virginia Beach Veterinary Hospital
05.2025 - 09.2025
Customer Service Associate
Wawa
05.2023 - 12.2024
Crew Member
McDonalds
10.2022 - 04.2023
Cashier
Walmart
06.2021 - 12.2021
High School Diploma -
Ocean Lakes High School