Dependable individual with exceptional people skills. A real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environments. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail.
Overview
2
2
years of professional experience
Work History
Grocery Checker
Woodman's Food Market
04.2023 - Current
Stocked shelves and organized merchandise displays for easy retrieval.
Communicated with customers and staff politely and professionally to uphold store standards.
Pleasantly greeted customers and provided prompt and courteous service.
Assisted customers by finding items quickly to boost store satisfaction rates.
Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Collected shopping carts from parking lot and returned to stand to keep lot organized.
Retrieved items for customers and verified prices.
Addressed customer complaints and concerns, providing mutually beneficial solutions.
Operated cash register to accurately process and record customer payments.
Performed cash, card and check transactions to complete customer purchases.
Server
Texas Roadhouse Restaurant
05.2023 - Current
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Answered customers' questions, recommended items, and recorded order information.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Swing Manager
TrippCo LLC
02.2021 - 08.2022
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Motivated staff to perform at peak efficiency and quality.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Oversaw food preparation and monitored safety protocols.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Verified prepared food met standards for quality and quantity before serving to customers.
Kept all prep areas clean by sweeping, mopping and washing down counters.
Kept customers and crew areas organized.
Cooked, prepared and bagged food for customers.
Repaired equipment quickly and accurately, consistently inspecting work to verify functionality and correctness.
Delegated tasks to employees, taking skill, availability and project needs into consideration.
Gas Station Team Member
Kwik Trip
08.2022 - 10.2022
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Learned duties for various positions and provided backup at key times.
Used POS system to enter orders, process payments and issue receipts.
Checked personal identifications during alcohol and tobacco sales.