Savannah Schultz
Spokane,WA
Summary
Customer-focused administrative professional with experience managing daily operations, scheduling, and high-volume client communication. Skilled in front desk support, multitasking, and maintaining organized, efficient environments. Known for professionalism, strong communication, and the ability to create a welcoming experience for clients and staff.
Overview
5
5
years of professional experience
Work History
Assistant Director
KinderCare Learning Centers
Spokane, WA
12.2025 - 02.2026
- Managed daily operations in a fast-paced environment, ensuring smooth front office and staff coordination
- Served as a primary point of contact for clients, handling inquiries in person, by phone, and via email
- Scheduled staff and maintained organized records and documentation systems
- Oversaw compliance documentation and administrative processes
- Handled sensitive situations and resolved client concerns professionally
- Coordinated communication between staff, leadership, and clients
- Assisted with hiring, onboarding, and personnel documentation
- Supervised a team of 30 employees while maintaining efficient workflow
Program Specialist
KinderCare Learning Centers
Spokane, WA
02.2025 - 12.2025
- Communicated directly with clients regarding billing, scheduling, and general inquiries
- Assisted with administrative tasks including recordkeeping and documentation
- Supported hiring processes and onboarding coordination
- Built strong relationships with clients through consistent, professional communication
- Managed internal systems and operational tools
Lead Teacher
KinderCare Learning Centers
Spokane, WA
07.2021 - 02.2025
- Maintained consistent communication with clients regarding progress and daily updates
- Managed multiple responsibilities in a fast-paced, high-demand environment
- Built strong relationships with clients through professionalism and trust
- Ensured a clean, organized, and structured environment
Education
Joel E. Ferris
Spokane, WASkills
- Customer service & client relations
- Front desk operations
- Multi-line phone handling
- Scheduling & calendar management
- Data entry & recordkeeping
- Microsoft Office / Google Workspace
- Conflict resolution
- Multitasking in fast-paced environments
- Team coordination
- Organization & time management
- Answered and routed phone calls
- Greeted clients and visitors
- Handled check-in/check-out processes
Timeline
Assistant Director
KinderCare Learning Centers
12.2025 - 02.2026
Program Specialist
KinderCare Learning Centers
02.2025 - 12.2025
Lead Teacher
KinderCare Learning Centers
07.2021 - 02.2025
Joel E. Ferris