Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Savannah Serrano

Wichita,KS

Summary

Dynamic with extensive experience in customer service and leadership, notably as General Manager at Little Caesars. Proven track record in enhancing team productivity and maintaining high operational standards. Skilled in training and communication, ensuring exceptional customer experiences while effectively managing resources and reducing waste. Committed to excellence and continuous improvement.

Overview

4
4
years of professional experience

Work History

Kitchen Utility Worker

Atria Senior Living
Wichita, KS
12.2024 - Current
  • Improved kitchen efficiency by maintaining clean and organized workspaces for seamless food preparation.
  • Ensured high food safety standards by diligently following sanitation and cleanliness guidelines at all times.
  • Enhanced team productivity by collaborating closely with co-workers, ensuring timely completion of tasks.
  • Reduced food waste with proper storage and rotation of ingredients to ensure freshness and costeffectiveness.
  • Assisted in any location needed such as CTL, cook, or waitstaff

Sales Floor Academy Trainer

Walmart
Wichita, KS
06.2023 - 11.2024

•Knowledge in all store operations and departments to train incoming associates.

•Closing down all departments for incoming overnight managements smooth transition.

•Ensuring productivity among all associates clocked in.

•Ensuring great customer service as well as conversing with customers to make sure their experience is the best it can be.

•Knowledge in our community and culture and how it can impact store sales and experiences.

•Assisting all departments to assure a successful shift.

•Reporting and correction of any inventory losses or mishaps.

•Talking down people that may come into the store with mal intentions such as theft or rioting.

General Manager

Little Caesars
Wichita, KS
03.2021 - 05.2023

•Scheduling

•Managing labor percentiles

•Assuring our budget meet our corporate standards

•Attending all district and corporate meetings

• Hiring in a timely manner to assure full staff at all times

•Assuring all in store operations ran smoothly in a clean work environment

•Developing strategies to meet corporate standards and sales

Education

Information Technology

Wichita State University
Wichita, KS

Northwest High School
Wichita, KS
05.2021

Skills

    Customer service

    Communication

    Leadership

    Open minded

    By the book

    Experience

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Kitchen Utility Worker

Atria Senior Living
12.2024 - Current

Sales Floor Academy Trainer

Walmart
06.2023 - 11.2024

General Manager

Little Caesars
03.2021 - 05.2023

Information Technology

Wichita State University

Northwest High School
Savannah Serrano