Savannah Shoaf
Cartersville,GA
Summary
Organized Customer Service Professional experienced in multitasking and leadership within distribution and supply management. Identified and resolved operational challenges to enhance efficiency and productivity. Leveraged advanced skills in database and word processing software to support seamless business operations.
Overview
15
15
years of professional experience
Work History
Receiving Specialist
MJC
Cartersville, MI
03.2025 - 09.2026
- Received and inspected incoming shipments for quality and accuracy.
- Organized inventory in designated storage locations to ensure accessibility.
- Collaborated with team members to streamline receiving processes and improve efficiency.
- Communicated discrepancies or damages in shipments to relevant departments promptly.
- Assisted in training new staff on receiving protocols and best practices.
- Coordinated with suppliers to resolve issues related to deliveries or product quality.
- Maintained accurate records of all received goods in the company's computer system.
- Provided assistance in training new employees on proper receiving processes and procedures.
Customer Service Representative
Insurance Auto Auctions
Acworth, US
10.2024 - 03.2025
- Managed daily expenses by tracking receipts and invoices
- Provided customer service by addressing inquiries and resolving issues
- Executed clerical work to maintain organized records and support operations
- Handled title work to ensure accurate property transactions
- Provided phone service to manage customer inquiries and support needs
- Executed computer processing tasks to input and manage data
Deli Manager
Country Mart
Branson, US
04.2024 - 09.2024
- Managed daily operations to optimize workflow and service quality
- Evaluated food quality to maintain compliance with health standards
- Arranged display cases to maximize product visibility and appeal
- Display case presentation
- Oversaw weekly inventory and order management
Production Operator
Constellium
White, US
08.2023 - 10.2023
- Set up, monitored, and maintained machines and equipment for production lines to ensure smooth operation.
- Fed raw materials into machines, operated machines, made minor repairs, replaced parts, and tested finished materials for compliance.
- Received recognition for making a difference and breaking records in my designated working zone.
Lab Technician
Aromatic Fragrances International
Cartersville, US
10.2017 - 08.2019
- Compounded formulas to ensure accuracy and consistency in lab results.
- Handled chemicals safely to maintain compliance with safety regulations.
- Safe handling of all lab equipment.
- Ensured safe handling of lab equipment to prevent accidents and maintain operational integrity.
- Coordinated shipping and receiving of laboratory supplies to ensure timely inventory management.
- Conducted quality control checks to ensure that all laboratory products met established standards.
- Oversaw inventory management to track and organize laboratory supplies and equipment.
Deli Clerk
Publix
Canton, US
09.2016 - 10.2017
- Assisted customers in selecting deli products.
- Responsible for the Deli department
- Managed the deli department.
- Answered incoming calls, providing timely assistance and information to customers
- Placed orders to maintain inventory levels and meet customer demand
- Executed inventory orders for deli products.
- Educated customers about deli products and services to enhance their shopping experience
Sales Associate/Customer Service
Walmart
Cartersville, US
04.2015 - 08.2016
- Processed customer orders and transactions, ensuring accuracy and efficiency
- Assisted customers with inquiries, providing solutions to enhance their shopping experience
- Responded to customer inquiries
- Operated the cash drawer
Crew Member/Cashier
Kfc/Taco Bell
01.2014 - 04.2015
- Took customer orders accurately to ensure satisfaction.
- Assembled and served orders promptly to enhance customer experience.
- Prepared meals and maintained cleanliness in kitchen area.
- Processed customer transactions accurately at point of sale.
Cleaning Technician
It's Maid Day
Kennesaw, US
03.2012 - 12.2013
- Traveled to customer locations to deliver tailored cleaning services
- Delivered various cleaning services to homes and businesses
- Cleaned residential and commercial spaces using industry-standard tools and equipment.
- Managed time effectively to complete cleaning tasks within scheduled shifts.
- Organized cleaning supplies and equipment for efficient workflow and accessibility.
Education
GED -
Sprayberry High School
Marietta, GASkills
- Shipping & Receiving
- Inventory control
- Quality control
- Order fulfillment
- Logistics management
- Warehouse Experience
- Communication skills
- Operational efficiency
- Manufacturing
- Assembly
- Quality Inspection
- Document management
- Equipment maintenance
- Forklift
- Customer Service
- Customer support
- Communication skills
- Adaptable communication
- Issue resolution
- Team working
- Multitasking
- Organizational skills
- Leadership
- Vendor coordination
- Microsoft Excel
- POS
- Packaging
- Restaurant experience
- Cash register
- Serving
- Cash register
- Serving
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Receiving Specialist
MJC
03.2025 - 09.2026
Customer Service Representative
Insurance Auto Auctions
10.2024 - 03.2025
Deli Manager
Country Mart
04.2024 - 09.2024
Production Operator
Constellium
08.2023 - 10.2023
Lab Technician
Aromatic Fragrances International
10.2017 - 08.2019
Deli Clerk
Publix
09.2016 - 10.2017
Sales Associate/Customer Service
Walmart
04.2015 - 08.2016
Crew Member/Cashier
Kfc/Taco Bell
01.2014 - 04.2015
Cleaning Technician
It's Maid Day
03.2012 - 12.2013
GED -
Sprayberry High School