Savannah Smalling
Fort Johnson,LA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Cutie Patootie Clothing
08.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
Lifeguard
Paragould Parks And Recreation
05.2022 - 07.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Responded to patron incidents in professional and timely manner.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Observed weather and water conditions and alerted visitors to potential dangers and storms.
Server Shift Leader
Larry's Pizza
10.2021 - 05.2022
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Lifeguard
Paragould Parks And Recreation
05.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Responded to emergency situations in a timely, efficient manner.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Observed weather and water conditions and alerted visitors to potential dangers and storms.
Education
Bachelor of Arts - Criminology And Sociology
Arkansas State University
Jonesboro, Arkansas 12.2024
High School Diploma -
Paragould High School
Paragould, Arkansas 05.2022
Skills
- Store Management
- Performance Reporting
- Speaking Clearly
- Time Management
- Verbal and Written Communication
- Policy and Procedure Adherence
- Reading Comprehension Skills
- Product Promotion
- Verbal Communication
- Critical Thinking
- Excellent People Skills
- Multitasking Strengths
Accomplishments
- Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
- Pitch in to assist team members during times of unexpected high volume to optimize efficiency.
- Achieved calm work environment by completing pizza orders, register needs, and closing activities with accuracy and efficiency.
Hobbies
My hobbies include swimming, reading, cleaning, traveling, and kayaking. I also love spending time with my family and watching my baby girl grow and learn new skills.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Associate
Cutie Patootie Clothing
08.2022 - 11.2022
Lifeguard
Paragould Parks And Recreation
05.2022 - 07.2022
Server Shift Leader
Larry's Pizza
10.2021 - 05.2022
Lifeguard
Paragould Parks And Recreation
05.2021 - 08.2021
Bachelor of Arts - Criminology And Sociology
Arkansas State University
High School Diploma -
Paragould High School
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