SAVANNAH SMITH
116 Rosalie Drive, East Meadow,NY
Summary
A recently graduated St. John’s student with a Bachelor of Science. Who majored in criminal justice and a minor in philosophy. As a hardworking and driven student and employee, who has continuously worked since she was fourteen years old and completed a bachelor in two years. Who is now working to complete a Master of Science with a concentration of cyber security.
Overview
6
6
years of professional experience
Work History
Waitress/Hostess/Bar Back
Cafè Baci
08.2020 - Current
- Greet customers as soon as they walk through the door
- Provide patrons with accurate wait time estimates during busy periods
- Maintain a neat, organized and welcoming front-of-house environment
- Creating a warm environment for those who are dining with us
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Made all orders of drinks and desserts to satisfactory.
- Holding various positions throughout the week, such as hostessing, bar-backing and waitressing.
Plumber's Helper
East Meadow Plumbing and Mechanical
03.2020 - 08.2020
- Carried and maneuvered heavy objects
- Learned how to complete semi-skilled work like laying new pipe and connecting fittings.
- Helped plumbers work efficiently by carrying and organizing supplies, tools, and equipment.
- Record keeping for COVID-19 as per NYC Building Department guidelines which included daily temperature check, distributing educational pamphlets and booklets to employees and vendors.
- Assisted plumber with site operations by organizing tools, supplies, and equipment.
Cashier/Counter
Poke One
08.2019 - 03.2020
- Trained new team members in cash register operation, stock procedures and customer service.
- Maintained neat, safe, and orderly workspace to prevent accidents and injuries.
- Completed office work while simultaneously translating the computer from Chinese to English
- Negotiating with various delivery services for lower commission rates
Cashier/Counter
Bagelicious
07.2018 - 08.2019
- Maintained a clean and orderly appearance throughout the kitchen and dining area.
- Answered questions regarding menu items, assisting customers in making selections.
- Took orders, answered phones, and prepared food as requested
Education
Master of Science - Cyber Security
St. John’s University
05.2025
Bachelor of Science - Criminal Justice
St. John’s University
05.2023
East Meadow High School
06.2021
Skills
- Team collaboration
- Complaint resolution
- Customer service
- Very well organized
- Recordkeeping
- Analytical thinking
- New hire training
- Time management
- Quality assurance
- Customer Service
- Strong multitasking
- Adaptable and Flexible
- Transactions and Cash Handling
Extra Curriculars
I am apart of Gamma Phi Beta and during my undergrad I was a part of the honor society, Alpha Sigma Honor Society since 2023. I have also volunteered at places such as, A Bridge for Life, AHRC and Charitable Kidz (associated with St. Vincent De Paul Society).
Timeline
Waitress/Hostess/Bar Back
Cafè Baci
08.2020 - Current
Plumber's Helper
East Meadow Plumbing and Mechanical
03.2020 - 08.2020
Cashier/Counter
Poke One
08.2019 - 03.2020
Cashier/Counter
Bagelicious
07.2018 - 08.2019
Master of Science - Cyber Security
St. John’s University
Bachelor of Science - Criminal Justice
St. John’s University
East Meadow High School
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