Savannah Stapleton
Lodi,CA
Summary
Enthusiastic and high-energy Spa Attendant with in-depth experience in safety, operations and compliance management. Detail-oriented and proactive with excellent multitasking and problem-solving abilities. Superior work ethic with physical stamina to handle heavy loads and long hours moving around the spa.
Talented customer service team member well-versed in spa procedures and practices. Adept at strengthening customer relationships to build loyalty. Desiring a challenging position in a fast-paced environment.
Driven to improve team productivity and grow the spa's business by offering every guest a memorable experience and unsurpassed service. Proficient in reception oversight, conflict management, and replenishment needs.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
Work History
Spa Attendant
Rylie
Lodi, CA
02.2023 - 03.2025
- Maintained cleanliness and organization of spa facilities and treatment rooms.
- Assisted guests with inquiries and provided information on services and products.
- Prepared and stocked supplies for treatments, ensuring availability for staff.
- Ensured compliance with health and safety regulations throughout the spa area.
- Supported therapists in setting up treatment areas before sessions began.
- Checked guests into their scheduled appointments upon arrival at the spa reception desk.
- Assisted with booking appointments and processing payments for services.
- Performed general cleaning duties such as vacuuming, dusting and sanitizing surfaces in the spa area.
- Handled phone calls from clients inquiring about services or making reservations.
- Instructed guests on safety procedures and spa policies.
- Showed appreciation to resort guests by thanking for business.
- Collected soiled linens from treatment rooms and restocked closets and bathrooms.
- Provided customer service and support to guests in the spa area.
Education
Rio Valley
Lodi, CASkills
- Leadership
- Critical Thinking
- Fast learner
- Customer Service experience
- Empathetic
Timeline
Spa Attendant
Rylie
02.2023 - 03.2025
Rio Valley