Savannah Stiles
Fort Worth
Summary
Talented Accounts Receivable Specialist with several years' experience in financial services, collections and customer care management across diverse industries. Knowledgeable, analytical, and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.
Overview
4
4
years of professional experience
Work History
Sales Manager
Affordable Home Furnishing
Shreveport
11.2023 - 06.2025
- Developed sales strategies to enhance customer engagement and drive revenue.
- Trained new sales associates on product knowledge and customer service techniques.
- Managed inventory levels to ensure availability of popular home furnishing items.
- Collaborated with marketing team to create promotional materials for in-store events.
- Assisted customers in selecting furniture that meets their style and budget needs.
- Executed strategic sales floor merchandising to boost product appeal and maximize revenue opportunities.
Assistant Manager
The UPS Store Inc.
Shreveport
08.2021 - 11.2023
- Assisted in daily store operations and customer service management.
- Coordinated staff scheduling and training for improved team efficiency.
- Managed inventory levels and organized stock for optimal accessibility.
- Resolved customer inquiries and complaints with effective communication skills.
- Maintained compliance with company policies and safety procedures consistently.
Department Lead
Kohls Department Store
Shreveport
06.2022 - 07.2023
- Managed daily operations of the department to ensure smooth workflow.
- Trained and mentored team members on product knowledge and sales techniques.
- Oversaw inventory management and restocking processes for optimal product availability.
- Coordinated visual merchandising strategies to enhance customer shopping experience.
- Led the strategic merchandising of the sales floor to optimize product visibility and drive sales.
Education
High School Diploma -
Woodlawn Leadership Academy
Shreveport, LA05-2022
Skills
- Skip Tracing
- Portfolio Management
- Client Confidentiality
- Patience and Persistence
- Financial Documentation
- Customer Relationship Management
- Paperwork Processing
- Automated Account Review
- Risk Management
- Complaint resolution
- Workflow Management
- Training and mentoring
- Technical Support
- Talent Development
- Call Center Operations
- Quality Assurance
Timeline
Sales Manager
Affordable Home Furnishing
11.2023 - 06.2025
Department Lead
Kohls Department Store
06.2022 - 07.2023
Assistant Manager
The UPS Store Inc.
08.2021 - 11.2023
High School Diploma -
Woodlawn Leadership Academy