Savannah Torres
Tucson,AZ
Summary
Dedicated and adaptable professional with prior shift-lead experience in high-volume food service and hospitality experience. Proven ability to handle cash management, de-escalate customer concerns, and maintain quality standards during peak hours. Thrive in team oriented settings where reliability and excellent customer service are top priorities.
Overview
4
4
years of professional experience
Work History
Shift Lead
Arby's
Marana, Arizona
12.2022 - 09.2025
- Supervised daily operations and ensured compliance with company policies.
- Trained and mentored team members on operational procedures and customer service.
- Managed inventory levels and coordinated stock replenishment processes efficiently.
- Facilitated communication between team members and upper management effectively.
- Monitored performance metrics to identify areas for improvement in service delivery.
House Attendant
Lucky Eagle Casino & Hotel
Rochester, Washington
07.2021 - 11.2022
- Cleaned and maintained guest rooms to ensure high hygiene standards.
- Stocked and organized supplies in housekeeping carts for efficient use.
- Assisted guests with requests to enhance their overall experience.
- Collaborated with team members to maintain smooth housekeeping operations.
- Monitored inventory levels of cleaning supplies for timely restocking.
- Responded to urgent cleaning needs during peak hours effectively.
Education
High School Diploma -
Southern Lee High School
Sanford, NC06-2019
Skills
- Team communication
- Customer service
- Store operations
- Time management
- Adaptability to change
- Critical thinking
- Team motivation
- Conflict management
- Decision-making capacity
- Guest service
Timeline
Shift Lead
Arby's
12.2022 - 09.2025
House Attendant
Lucky Eagle Casino & Hotel
07.2021 - 11.2022
High School Diploma -
Southern Lee High School