Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
5
5
years of professional experience
Work History
Catering Coordinator
Sodexo Food Service
12.2020 - 06.2023
Maintained extensive calendar of events and attended necessary event meetings and conference calls.
Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
Analyzed catering orders and assisted with staff to set up equipment, supplies and menus to meet client expectations.
Verified prepared food met standards for quality and quantity before serving to customers.
Barista Trainee
Starbucks, Barista
12.2019 - 11.2020
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Operated espresso machines and commercial coffee brewers to create beverages.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Smoothie Barista
Jamba Juice
08.2018 - 01.2020
Prepared and served juices and blended drinks.
Created quality beverages for customers following recipes and presentation standards.
Maintained, operated, set up and cleaned food preparation equipment.
Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
Communicated special requests and coordinated daily tasks working with teammates.