Savannah Vincent
Douglasville,GA
Summary
Proven leader with a track record of enhancing customer satisfaction at SportClips Haircuts through expert problem-solving and robust customer service skills. Excelled in multitasking and organization, significantly improving store operations and team cohesion. Specializes in fostering customer relations and streamlining operational efficiency, contributing to sustained business growth.
Overview
8
8
years of professional experience
Work History
Store Manager
SportClips Haircuts
Hiram, GA
08.2018 - 07.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Server
Teds Montana Grill
West Cobb, Georgia
03.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bartender
Joe’s Crab Shack
Douglasville, GA
02.2016 - 02.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Cosmetologist - Cosmetology
Empire Beauty School
Elizabethtown, KY06.2023
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Timeline
Server
Teds Montana Grill
03.2023 - 08.2023
Store Manager
SportClips Haircuts
08.2018 - 07.2024
Bartender
Joe’s Crab Shack
02.2016 - 02.2017
Cosmetologist - Cosmetology
Empire Beauty School