Detail-oriented professional with extensive experience in operational logistics and team leadership. Proven ability to implement process improvements and train junior staff, contributing to enhanced accuracy and efficiency in reporting and documentation.
Work History
General Clerk III
2 Months
National Sourcing Inc. | 08.2026 - Current
Database management — Maintained and updated personnel tracking systems, ensuring accurate status reporting for all applicants and ensuring a smooth and clear conversion for service members.
Officer program processing — Coordinated all administrative actions for enlisted‑to‑officer conversions across LDO, CWO, STA‑21, and Medical commissioning programs, ensuring 100% compliance with Navy instructions, eligibility criteria, and submission timelines.
Application management — Managed high‑volume applicant packets, including service records, medical documentation, evaluations, and endorsements; performed detailed quality checks that reduced packet discrepancies.
Navy Operations Specialist
5 Years
US Navy | 07.2019 - 07.2024
Analyzed operational workflows to enhance efficiency and streamline processes.
Coordinated logistics for training exercises, ensuring resource availability and readiness.
Implemented process improvements that enhanced accuracy in reporting and documentation.
Trained junior staff on operational protocols, fostering skill development and teamwork.
Collected, arranged, and input information into database system.
Wait Staff Member
2 Years 7 Months
Steer Inn Family Restaurant | 11.2016 - 06.2019
Delivered exceptional customer service in high-volume dining environment.
Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
Trained new wait staff on restaurant protocols and customer service standards.
Resolved customer complaints swiftly, enhancing overall dining experience and retention.
Maintained cleanliness and organization of dining area to support operational efficiency.
Cultivated warm relationships with regular customers.
Education
High School Diploma
Mannford Highschool | Mannford, Oklahoma | 05-2019